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What is Ucopia?

The "connectivity" feature of the Ucopia captive portal significantly enhances the Alcatel-Lucent OmniAccess Stellar lineup by delivering tailored solutions for upscale businesses, especially in the hospitality sector like hotels and resorts, while being fully compatible with all ALE OmniAccess Stellar access points. As a prominent provider in Europe for Wi-Fi guest access and marketing management, Ucopia enables organizations to fully leverage their Wi-Fi networks. Now part of the Alcatel-Lucent Enterprise suite, the Ucopia solution addresses the complex needs of premium establishments while maintaining seamless integration with current access points. Its key offerings include user authentication, URL filtering, ARP spoofing protection, and extensive connection logs for traceability. Additionally, it streamlines the management of both security and mobility policies, allows for delegated provisioning, supports user monitoring, and provides detailed analytics, giving businesses a robust framework to elevate their Wi-Fi services. This integration not only enhances customer service but also optimizes network utilization, ultimately leading to improved operational efficiency and customer satisfaction. Thus, enterprises can adapt more effectively to the evolving demands of their clientele.

What is Surge Social?

Surge Social offers comprehensive Wi-Fi marketing capabilities at a significantly lower cost. Our platform is equipped with essential features for your business, such as customizable landing pages and options for directing users to platforms like Facebook, Instagram, or the Play Store. You can also seamlessly integrate Google Tags and Facebook Pixel for your Wi-Fi guests. Additionally, the platform provides automated review requests alongside email and SMS marketing, along with webhooks and integration with Zapier, making it a versatile tool for enhancing customer engagement and streamlining communication. With these functionalities, your marketing efforts can become more efficient and effective in reaching your target audience.

Media

Media

Integrations Supported

Aruba Cloud
Facebook
Facebook Messenger
GetResponse
Google Ad Manager
Google Analytics
Google Analytics 360
Google Forms
HubSpot CRM
Mailchimp
Manychat
Meta Ads
Ontraport
PayPal
SALESmanago
Square for Restaurants
Twilio
Yelp
YouTube
Zapier

Integrations Supported

Aruba Cloud
Facebook
Facebook Messenger
GetResponse
Google Ad Manager
Google Analytics
Google Analytics 360
Google Forms
HubSpot CRM
Mailchimp
Manychat
Meta Ads
Ontraport
PayPal
SALESmanago
Square for Restaurants
Twilio
Yelp
YouTube
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$7 per month per location
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/network-management-security/ucopia

Company Facts

Organization Name

Surge Social

Date Founded

2018

Company Location

Global

Company Website

surge-social.com

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

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