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What is Ulysses Suite?

Ulysses is an advanced, web-based customer service platform that can be easily integrated into public or private cloud environments, as well as implemented directly on client premises. This innovative solution stands out among its competitors by providing swift and effective results while maintaining high quality standards. A key differentiator for Ulysses is its unique, patented SLA-driven workflow action engine, which continuously assesses and monitors your success. By adopting Ulysses, organizations can dramatically reduce the costs linked to customer interactions, thus boosting both their profitability and customer satisfaction levels. Moreover, Ulysses Sales & Marketing functions as an all-encompassing CRM (Customer Relationship Management) system, crafted to enhance business processes efficiently. It includes all essential data required for managing, forecasting, and reporting sales through every stage of the sales life cycle, enabling companies to function at their utmost efficiency. This holistic approach not only simplifies operations but also cultivates stronger relationships with customers, ultimately leading to long-term loyalty. Additionally, Ulysses empowers teams to make data-driven decisions, ensuring that businesses remain agile and responsive to market changes.

What is MarketBox?

MarketBox software streamlines your service business, facilitating growth and efficiency. Designed specifically to tackle the challenges encountered by mobile workforce companies, MarketBox offers a comprehensive suite of tools for managing employee schedules and travel areas with ease. Customers benefit from the convenience of online booking and appointment scheduling, eliminating tedious back-and-forth communication and resulting in higher sales closure rates. Interestingly, 40% of all bookings occur outside typical business hours, and 77% of clients emphasize the importance of online options for canceling or adjusting appointments. With the ability for customers to book appointments online, businesses can see a remarkable 50% boost in booking frequency. Additionally, managing both mobile and virtual service providers has never been simpler, as you can optimize logistics and enhance revenue by overseeing each worker's travel zones. This reduces the time and costs associated with workers stuck in traffic, allowing for more efficient use of resources. Furthermore, by automating your sales processes, you can increase your sales volume while reducing the effort required to achieve it, ultimately transforming how you operate.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Google Meet
Instagram
Microsoft Teams
Skype
Stripe
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$39 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

QMS Software

Date Founded

1997

Company Location

Ireland

Company Website

www.qms-software.com

Company Facts

Organization Name

MarketBox

Date Founded

2019

Company Location

Canada

Company Website

www.gomarketbox.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments

Auto Detailing

Not specified

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking

Massage Therapy

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Multi-Location
Point of Sale (POS)
Practice Management

Pet Grooming

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management

Pilates Studio

Attendance Tracking
Class Scheduling
Member Management
Online Payments
Point of Sale (POS)
Staff Management

Salon

Client Profiles
Employee Management
Multi-Location
Point of Sale (POS)
Recurring Appointments

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