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What is Ulysses Suite?

Ulysses is an advanced, web-based customer service platform that can be easily integrated into public or private cloud environments, as well as implemented directly on client premises. This innovative solution stands out among its competitors by providing swift and effective results while maintaining high quality standards. A key differentiator for Ulysses is its unique, patented SLA-driven workflow action engine, which continuously assesses and monitors your success. By adopting Ulysses, organizations can dramatically reduce the costs linked to customer interactions, thus boosting both their profitability and customer satisfaction levels. Moreover, Ulysses Sales & Marketing functions as an all-encompassing CRM (Customer Relationship Management) system, crafted to enhance business processes efficiently. It includes all essential data required for managing, forecasting, and reporting sales through every stage of the sales life cycle, enabling companies to function at their utmost efficiency. This holistic approach not only simplifies operations but also cultivates stronger relationships with customers, ultimately leading to long-term loyalty. Additionally, Ulysses empowers teams to make data-driven decisions, ensuring that businesses remain agile and responsive to market changes.

What is TeamHaven?

Project KPIs can effectively oversee mobile workers, enabling them to gather data from field operations and generate impactful reports with images for both clients and internal use. With over 28 years in the field sales industry, TeamHaven offers tailored, budget-friendly solutions for various campaign and field force requirements, regardless of their complexity. You can initiate your journey with TeamHaven by taking advantage of a 30-day free trial, which comes without any setup charges or monthly fees. The platform's adaptable and economical design allows for swift job assignments to field teams, streamlining management processes. TeamHaven provides a centralized hub to oversee your projects and personnel, whether you utilize an in-house team or partner with an agency. The user-friendly TeamHaven Mobile app supports both Android and iOS, facilitating data collection and team briefings. Field personnel can swiftly get started in their preferred language in just a few minutes and can carry out their tasks offline, ensuring productivity even without internet connectivity. This flexibility and ease of use empower teams to operate efficiently in diverse environments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QMS Software

Date Founded

1997

Company Location

Ireland

Company Website

www.qms-software.com

Company Facts

Organization Name

TeamHaven

Date Founded

2002

Company Location

United Kingdom

Company Website

www.teamhaven.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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