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What is Umanest?

Umanest simplifies property management processes and promotes rapid organic growth. By turning satisfied landlords and tenants into passionate supporters of your brand, you can focus on scaling your business effectively. While you recognize the significant effort needed to manage even a single tenancy, you also invest countless hours to deliver outstanding residential property management services. Yet, challenges arise when operations encounter unexpected hiccups, leaving you in the dark about potential issues. It often becomes a challenge to gauge how your clients truly feel, whether their satisfaction is high or low. Our customer satisfaction management system provides you with the confidence that client concerns will be identified quickly and in real-time, enabling your team to respond directly with solutions, start meaningful dialogues, and ease any apprehensions. As a result, your property management activities can operate more smoothly, ensuring that any hidden concerns are uncovered and addressed without delay, which significantly enriches the overall experience for both landlords and tenants. By adopting this proactive strategy, you not only enhance service quality but also cultivate stronger connections with your clients, fostering a loyal community around your brand. This commitment to client satisfaction ultimately positions you for sustained success in a competitive market.

What is Referral Factory?

Referral Factory helps companies of all sizes launch and scale customer referral programs without developers. Whether you’re a finance company, insurer, home services business, SaaS team, or another growing brand, Referral Factory gives you everything you need to promote, track, and reward referrals from start to finish. Our no-code referral software makes it easy to launch a program tailored to your business and industry, with more ways to ask for referrals at the right time and promote your program across every channel. With Referral Factory, you can launch a high-converting referral program in minutes using branded landing pages, built-in email notifications, advanced tracking, and automated rewards. You can fully white-label the experience so customers see your brand, not a third-party tool. Create referral links in one click, or let customers sign up for their own links. Promote your referral program anywhere with widgets, pop-ups, sticky bars, QR codes, landing pages, and automated email campaigns. You can also embed your program inside your app or logged-in portal. For offline businesses, customers can submit leads through forms or share QR codes with friends and family. Referral Factory helps you track referrals end to end, so you always know who referred who, what converted into paying customers, and who should be rewarded. You also get real-time analytics to measure performance and ROI, plus a fully branded referral portal where customers can view their links, referrals, and rewards. Integrate with 8,000+ apps, including HubSpot, Salesforce, Stripe, Intercom, Zapier, and Make, or connect custom workflows through webhooks and our API. Offer 200+ reward options, including gift cards, vouchers, Stripe credits, PayPal payouts, digital cash cards, and custom rewards, with manual or automated reward delivery. GDPR, SOC 2, and ISO 27001 compliant, with enterprise-grade security on all plans. Pricing starts at $200 with 24/7 support.

Media

Media

Integrations Supported

Zapier
AppFolio Property Manager
Console Cloud
Facebook
Google Business Profile
LinkedIn
MRI Palace
PropertyMe
Trustpilot
X (Twitter)

Integrations Supported

Zapier
HubSpot CRM
HubSpot Customer Platform
Intercom
Make
Pipedrive
Salesforce
ServiceTitan
Stripe
Zoho CRM
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

$0.49 per property per month

Pricing Information

$95 per month
Plans start from $95 per month, and go up to $1000 per month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Umanest

Date Founded

2020

Company Location

New Zealand

Company Website

www.umanest.com

Company Facts

Organization Name

Referral Factory

Date Founded

2020

Company Location

Netherlands

Company Website

referral-factory.com/

Categories and Features

Business Performance Management

Dashboard
Key Performance Indicators

Customer Advocacy

Communication Management
Referral Tracking
Reporting/Analytics
Rewards Program

Customer Engagement

Churn Management
Communication Management

Customer Experience

Dashboard
Feedback Management
Survey Management

Customer Loyalty

Referral Tracking
Rewards Management

Customer Satisfaction

Not specified

Customer Success

Communication Management
Customer Engagement

Loyalty Management

Referral Tracking
Rewards Management

NPS

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking

Referral

Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Not specified

Review Management

Dashboard
Negative Feedback Management

Categories and Features

Affiliate

The Affiliate Program presents a thrilling chance for marketers, entrepreneurs, and content creators to earn commissions by endorsing a top-tier referral marketing platform. By becoming an affiliate, you can tap into your audience and connections to generate revenue while assisting businesses in optimizing their referral initiatives.

Affiliate Management
Affiliate Tracking
Email / Newsletter Communication
Fraud Detection
Social Sharing

Brand Advocacy

Not specified

Customer Advocacy

Gamification
Referral Tracking
Reporting/Analytics

Lead Generation

Are you aiming to expand your customer reach and enhance your revenue? Referral Factory simplifies and optimizes lead generation by harnessing the influence of word-of-mouth marketing. Our platform enables you to design completely automated referral programs that transform your current customers into passionate supporters of your brand, effortlessly generating valuable leads around the clock!

Lead Capture
Lead Database Integration

Performance Marketing

Not specified

Referral

The term "referral" pertains to the process of guiding an individual towards a specific person, company, or service, often accompanied by a positive recommendation. In the realm of business, it commonly signifies when a pleased customer or individual suggests a product, service, or organization to another person.

Affiliate Marketing
Campaign Management
Employee Referral Management
Referral Tracking
Rewards Management

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