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What is Umapped?

Umapped offers the flexibility, capability, and effectiveness necessary for collaborative work on travel proposals and itineraries with clients and industry partners during every stage of their journey. Equipped with functionalities such as live updates, customized content, and mobile messaging, you can engage with your clients before, during, and after their travels. For those travelers who wish to access their itineraries while on the move, the Umapped Mobile App is easily downloadable from both the Google Play and Apple App stores, enabling them to review all trip specifics organized by a Travel Professional at their convenience. Established in 2012, Umapped was designed with the clear objective of improving the travel experience for everyone involved. Our talented and varied team operates from a historic site in downtown Toronto, with members located across North America. Since its inception, our mission has remained focused on building a stronger and more meaningful connection between travel agents and travelers, facilitating enhanced communication and collaboration that benefits both sides. This commitment to innovation and service sets us apart in the travel industry, making travel planning a seamless experience for all.

What is TourConnect?

TourConnect AI is an award-winning travel technology company focused on applying artificial intelligence to the real operational challenges faced by Destination Management Companies (DMCs) and inbound tour operators. First and foremost an AI technology company dedicated to tourism, TourConnect AI builds practical, reliable tools that integrate directly into existing systems and workflows rather than sitting alongside them. The company’s flagship product, Itinerary Assist AI, is an AI copilot designed specifically for DMC operations. It enables travel consultants to create complete, tailored itineraries from enquiry emails, briefs, and supporting documents, dramatically reducing manual effort while maintaining accuracy, consistency, and control. By embedding directly into day-to-day workflows and integrating with established booking systems such as Tourplan, Itinerary Assist AI ensures outputs move cleanly into operational environments without requiring system replacement. TourConnect AI places a strong emphasis on real-world usability as much as technical innovation. Its approach reflects deep experience in travel operations and an understanding of the complexity involved in building bespoke itineraries at scale. The platform is designed to support experienced teams, freeing them from repetitive administration so they can focus on higher-value work and client service. In addition to itinerary creation, TourConnect AI delivers Booking Automation capabilities that streamline pre-booking and operational processes. These tools help DMCs increase efficiency, improve response times, and scale output without increasing headcount or compromising service quality. Trusted by a growing global client base, TourConnect AI supports DMCs seeking to modernise their operations while retaining full control over quality, pricing, and personalisation.

Media

Media

Integrations Supported

Integrations Supported

Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui

API Availability

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?

Pricing Information

$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Umapped

Company Location

Canada

Company Website

umapped.com

Company Facts

Organization Name

TourConnect AI

Date Founded

2015

Company Location

Australia

Company Website

www.tourconnect.ai/

Categories and Features

Travel Agency

Itinerary Creation
Promotions Management

Categories and Features

Travel Agency

Itinerary Creation
Single / Group Reservations

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