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What is Umnico?
A comprehensive omnichannel messaging solution unites 25 different business messengers, social media platforms, and more into a single chat center. Additionally, it features an automated customer relationship management system designed to enhance both sales and customer support efficiency by utilizing the same resources. This integration ensures a seamless communication experience for businesses and their clients alike.
What is Poli Digital?
Poli Digital is a cutting-edge cloud platform designed to enhance communication and sales for small to medium-sized businesses. By merging various communication channels, including WhatsApp, Instagram, Facebook Messenger, and website chat into a single interface, it allows teams to manage customer engagement, sales processes, and support functions with greater efficiency.
The platform boasts an array of features such as support for multiple agents, shared inboxes, an integrated CRM equipped with sales pipelines, lead management tools, automation of workflows, options for bulk messaging, and detailed reporting and analytics. Additionally, it incorporates AI-driven agents aimed at providing customer support and qualifying leads, further enhancing its utility.
Poli Digital also seamlessly integrates with the official WhatsApp Business Platform and offers APIs for smooth integration with existing systems, keeps comprehensive conversation histories, facilitates customer segmentation, includes audio transcription capabilities, and improves conversation management through artificial intelligence.
This platform is designed not only to enrich the customer experience but also to increase productivity, optimize sales operations, and empower businesses to effectively scale their communication across multiple digital channels. Ultimately, Poli Digital equips organizations with the tools needed to leverage digital communication effectively, thereby enhancing their competitiveness in the ever-evolving marketplace. Its commitment to innovation ensures that businesses can adapt to changing market demands while staying connected with their customers.
Media
No images available
Integrations Supported
WhatsApp
Bitrix24
Discord
Facebook
Facebook Messenger
Instagram
Kommo
Telegram
Vtiger CRM
API Availability
Has API
API Availability
Pricing Information
$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Version
Free Trial Offered?
Pricing Information
$150/month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Umnico
Date Founded
2018
Company Website
umnico.com
Company Facts
Organization Name
Poli Digital
Date Founded
2018
Company Location
Brazil
Company Website
poli.digital
Categories and Features
Customer Communications Management
Chat / Messaging
Multi-Channel Communications
Personalization
Template Management
Live Chat
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Customer Communications Management
Not specified