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What is Una?

Una is a specialized customer relationship management solution crafted for professional matchmakers, bringing together client profiles, preferences, communications, tasks, and histories into one streamlined platform. By consolidating information that is usually found across various channels like email, WhatsApp, spreadsheets, and notes, this tool simplifies the management process. With a single click, matchmakers can quickly discover potential matches, not only among their clients but also from their leads and those of collaborating matchmakers. Una features a detailed timeline that tracks each client's journey, gathering every interaction — including introductions, follow-ups, and feedback requests sent through WhatsApp, SMS, and email — in one easily accessible area. Any commitment made by a matchmaker can be labeled as a promise, whether it involves a timely introduction, post-date feedback, or a scheduled follow-up. This standout feature reinforces client trust, as Una keeps these promises visible, tracks their completion, and alerts matchmakers before any are neglected. Additionally, Una offers a variety of extra features like customizable funnels, intake forms, package management, and automated workflows, which significantly boost the efficiency of the matchmaking process. Ultimately, Una proves to be an indispensable asset for matchmakers striving to deliver outstanding service and foster robust client relationships while adapting to the evolving demands of their profession.

What is SEGMENTAIL?

SEGMENTAIL is an all-encompassing CRM solution tailored for the contemporary omnichannel retail environment, allowing you to gain valuable insights from your clients' data and offer personalized experiences throughout their entire journey. It effortlessly consolidates client-related information, transactions, and promotional data from diverse sources such as ecommerce platforms, POS systems, and customer management applications. This information is then thoroughly analyzed to develop a unique profile for each client, merging both online and offline data into a unified view. By converting raw data into actionable customer segments, you can interact meaningfully with your audience. The segments created by SEGMENTAIL enable you to refine your marketing strategies, deliver completely personalized shopping experiences, and achieve improved results. Recognizing the individuality of each client, SEGMENTAIL provides you with essential tools for effective one-on-one communication, which ultimately strengthens relationships and builds loyalty. Additionally, this platform empowers businesses to enhance their overall customer engagement strategies, ensuring that they can adapt to the ever-evolving retail landscape. With SEGMENTAIL, companies can truly take their approach to customer relations to the next level.

Media

Media

Integrations Supported

Twilio
WhatsApp
Zapier

Integrations Supported

Twilio
Amazon Web Services (AWS)
Connectify Hotspot
Global Payments
Glovo
Gmail
Google Drive
Infor CRM
LogiCommerce
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
PrestaShop
SAP ERP
SAP HANA
Shopify
WooCommerce
X (Twitter)

API Availability

API Availability

Pricing Information

$49/month
Una is priced per admin seat, billed monthly.

Start — $49/admin/month
Client and match management, white-labeled with your branding, send and track introductions, smart filtering and segmentation, share profiles by web or PDF, tasks and workflow automation.

Grow — $79/admin/month
Everything in Start, plus lead and feedback collection under your brand, your own email domain, package management, a custom-designed PDF, and advanced collaboration with other matchmakers.

Pro — $179/admin/month
Everything in Grow, plus your own branded mobile app for clients, secure in-app chat, match proposals in-app, and full automation of the client experience.

Branded — contact us
A fully white-labeled version: your app in the stores, your design, no "Powered by Una" branding, custom onboarding and setup.

Free trial available.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Una

Date Founded

2024

Company Location

Israel

Company Website

getuna.ai

Company Facts

Organization Name

Status2

Company Location

Spain

Company Website

status2.com/soluciones/segmentail-crm-retail-omnicanal/

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Internal Chat Integration
Mobile Access
Segmentation
Task Management

Categories and Features

CRM

Not specified

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