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What is Una?

Una Software is an advanced platform focused on revenue intelligence and strategic planning, designed to aggregate data, improve customer experiences, and enhance revenue operations (RevOps) through a range of AI-powered tools. Specifically created for go-to-market (GTM) teams, it serves as a centralized hub for data management and analysis, featuring connectors that allow for smooth data integration, a benchmarker for assessing performance and funnel metrics, and a Forecaster that aids in predicting revenue trends. By utilizing journey diagnostics, Una provides visibility into the customer lifecycle, enabling teams to collaboratively pinpoint and resolve any issues that may arise. Additionally, it facilitates the synchronization of schedules among different departments, effectively monitors actions, and delivers critical insights into customer health metrics, such as customer lifetime value and acquisition costs. The platform's architecture ensures that key insights are converted into actionable tasks, promoting team alignment for continuous improvement and informed strategic decisions, which ultimately leads to enhanced organizational success. Moreover, Una Software's dedication to fostering a culture of data-driven decision-making underscores its role as a pivotal tool in driving sustainable growth.

What is Troops?

At the heart of revenue management is a sophisticated system that guarantees every revenue signal is captured effectively. By ensuring that relevant data reaches the appropriate individuals exactly when and where it is needed, you enable them to perform at their best. Staying updated on crucial events, whether it's tracking potential leads, finalizing deals, or managing customer inquiries, is of utmost importance. Equipping your team with essential insights and guiding them toward optimal actions is vital for success. Moreover, integrating your workflow with existing platforms like Slack and MS Teams can facilitate smooth searching, accessing, and modifying of your CRM data. It's important to grasp key metrics, oversee team activities, and provide coaching when necessary, alongside evaluating performance and the effects of critical initiatives. Troops offers instant notifications regarding events that could significantly affect revenue, making it easier for teams to identify and implement the right responses quickly, regardless of the device they are using, thus enhancing overall performance. Additionally, Troops efficiently automates repetitive tasks for customer-facing teams, freeing them up to devote more time to interactions with clients and prospects, which ultimately leads to improved satisfaction and success through a greater emphasis on nurturing relationships. This enhanced focus on building connections not only fosters loyalty but also drives sustainable growth for the organization.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Axis LMS
Gainsight
Intercom
Jira
Marketo
Microsoft Excel
Microsoft Teams
NetSuite
QuickBooks Online
Shift
Slack
Zendesk

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Axis LMS
Gainsight
Intercom
Jira
Marketo
Microsoft Excel
Microsoft Teams
NetSuite
QuickBooks Online
Shift
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Una

Company Location

United States

Company Website

unasoftware.com

Company Facts

Organization Name

Troops

Date Founded

2015

Company Location

United States

Company Website

troops.ai

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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