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What is Una by Polydom?

Una is an innovative AI-powered digital assistant tailored to oversee guest interactions and streamline the entire booking experience for short-term rentals and hotels, aimed at increasing direct bookings while offering continuous guest support through automated solutions. Key features that provide significant advantages include: • 24/7 multilingual support (available in 99 languages): Serve international clientele without needing extra personnel. • Automated direct booking capabilities: Convert inquiries into confirmed reservations with integrated payment options and email notifications. • Compatibility with Property Management Systems (PMS): Ensure instant access to real-time availability and reservation updates. • Centralized property information: Deliver accurate and consistent responses every time. • Smart task distribution: Assign tasks through HNext, WhatsApp, or Telegram to boost operational efficiency. • Collection of guest information: Gather visitor data to foster repeat business opportunities. • Streamline operations, reduce dependence on Online Travel Agencies (OTAs), and elevate the overall guest experience. Explore our website to engage with Una firsthand and see her adeptness in navigating the complexities of hotel and vacation rental management live. By interacting with her, you will discover how she effectively optimizes your operations while enhancing guest satisfaction and loyalty.

What is AIPEX Virtual Concierge?

AIPEX revolutionizes the way hosts engage with their guests, significantly enhancing the overall guest experience. Featuring the AIPEX Virtual Concierge, which combines voice recognition and a touchscreen interface, this technology stands out as the most sophisticated solution available for hotels and vacation rentals. By utilizing AIPEX, hosts can optimize their time management, boost turnover rates, increase revenue streams, improve occupancy rates, and provide an exceptional level of customer satisfaction. The AIPEX portal empowers hosts to customize the voice assistant's responses to guests' inquiries, ensuring tailored interactions. Additionally, a variety of images and proactive notifications can be showcased to captivate guests in communal spaces. On average, individuals engage with the device five times a day, highlighting its significance in daily interactions. Notably, AIPEX is specifically crafted for the hospitality sector and boasts implementation in over 7,000 short-term rental properties, demonstrating its widespread acceptance and effectiveness in enhancing guest services. This innovative tool not only streamlines operations but also fosters a welcoming atmosphere for all visitors.

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Integrations Supported

Airbnb
Hostaway
Hostfully
Hosthub

Integrations Supported

Airbnb
Hostaway
Hostfully
Hosthub

API Availability

Has API

API Availability

Has API

Pricing Information

$599
Free Trial Offered?
Free Version

Pricing Information

$7.20/month/device
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Polydom Inc.

Date Founded

2024

Company Location

United States

Company Website

polydom.ai

Company Facts

Organization Name

AIPEX Technologies

Date Founded

2017

Company Location

United States

Company Website

www.aipextech.com

Categories and Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

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