Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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BokunBókun, a Tripadvisor company, makes growth effortless. Get live and selling in minutes. Import all your Viator products with one click. For Viator bookings, pay zero Bókun fees - more revenue stays with you. Manage your availability across every sales channel in a single, central system. Double bookings? Never again. Turn your website into a booking engine and tap into 2,600+ OTAs, resellers, and suppliers for instant global reach. Claim your free two-week trial - no credit card needed - at bokun.io. No drama, no wasted time. Just more bookings and fewer headaches.
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What is Una by Polydom?
Una is an innovative AI-powered digital assistant tailored to oversee guest interactions and streamline the entire booking experience for short-term rentals and hotels, aimed at increasing direct bookings while offering continuous guest support through automated solutions.
Key features that provide significant advantages include:
• 24/7 multilingual support (available in 99 languages): Serve international clientele without needing extra personnel.
• Automated direct booking capabilities: Convert inquiries into confirmed reservations with integrated payment options and email notifications.
• Compatibility with Property Management Systems (PMS): Ensure instant access to real-time availability and reservation updates.
• Centralized property information: Deliver accurate and consistent responses every time.
• Smart task distribution: Assign tasks through HNext, WhatsApp, or Telegram to boost operational efficiency.
• Collection of guest information: Gather visitor data to foster repeat business opportunities.
• Streamline operations, reduce dependence on Online Travel Agencies (OTAs), and elevate the overall guest experience.
Explore our website to engage with Una firsthand and see her adeptness in navigating the complexities of hotel and vacation rental management live. By interacting with her, you will discover how she effectively optimizes your operations while enhancing guest satisfaction and loyalty.
What is Altek?
Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses.
The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread.
This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.
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Integrations Supported
Airbnb
API Availability
Has API
API Availability
Has API
Pricing Information
$599
Free Version
Free Trial Offered?
Pricing Information
$399/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Polydom Inc.
Date Founded
2024
Company Location
United States
Company Website
polydom.ai
Company Facts
Organization Name
Altek AI AS
Date Founded
2024
Company Location
Norway
Company Website
www.altek.ai/
Categories and Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management