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What is Una by Polydom?

Una is an innovative AI-powered digital assistant tailored to oversee guest interactions and streamline the entire booking experience for short-term rentals and hotels, aimed at increasing direct bookings while offering continuous guest support through automated solutions. Key features that provide significant advantages include: • 24/7 multilingual support (available in 99 languages): Serve international clientele without needing extra personnel. • Automated direct booking capabilities: Convert inquiries into confirmed reservations with integrated payment options and email notifications. • Compatibility with Property Management Systems (PMS): Ensure instant access to real-time availability and reservation updates. • Centralized property information: Deliver accurate and consistent responses every time. • Smart task distribution: Assign tasks through HNext, WhatsApp, or Telegram to boost operational efficiency. • Collection of guest information: Gather visitor data to foster repeat business opportunities. • Streamline operations, reduce dependence on Online Travel Agencies (OTAs), and elevate the overall guest experience. Explore our website to engage with Una firsthand and see her adeptness in navigating the complexities of hotel and vacation rental management live. By interacting with her, you will discover how she effectively optimizes your operations while enhancing guest satisfaction and loyalty.

What is Starfleet?

For more than twenty years, our software has been specifically crafted for Windows users and is proudly developed and maintained entirely in Australia. Whether you oversee a cozy establishment with fewer than 20 rooms or a sprawling property with over 200 rooms, accommodating more than 700 guests in the case of hostels, our intuitive and cost-effective software simplifies your booking and reservation workflows. We have established a strong network of clients spanning Australia, New Zealand, South Africa, Zambia, Indonesia, Japan, Fiji, Laos, Vanuatu, and Papua New Guinea, enabling us to tailor a property management software solution that aligns perfectly with your individual business requirements. Our touch screen point of sale system, which integrates flawlessly with Front Office, provides advanced features such as inventory management and guest chargebacks, making it ideal for restaurants, bars, and retail establishments. In addition, our Channel Manager Links facilitate the listing of your availability on popular booking sites while also offering a commission-free booking option directly on your own website. Moreover, we provide an optional add-on that allows you to quote, organize, and manage conference groups hosted at your property, further enhancing your service capabilities. By adopting this all-encompassing strategy, we ensure that you are equipped with every tool necessary to optimize your operations while simultaneously elevating guest satisfaction levels to new heights. Our commitment to innovation and customer service remains unwavering, as we continuously seek to improve and adapt our offerings to the changing landscape of the hospitality industry.

Media

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Integrations Supported

Airbnb

Integrations Supported

Idealpos

API Availability

API Availability

Pricing Information

$599
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Polydom Inc.

Date Founded

2024

Company Location

United States

Company Website

polydom.ai

Company Facts

Organization Name

Starfleet Business Solutions

Company Website

www.starfleet-software.com.au

Categories and Features

AI Agents

Not specified

Vacation Rental

Not specified

Categories and Features

Vacation Rental

Guest Reviews / Ratings
Owner Statements
Property Database
Reservations Management

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