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What is Una by Polydom?

Una is an innovative AI-powered digital assistant tailored to oversee guest interactions and streamline the entire booking experience for short-term rentals and hotels, aimed at increasing direct bookings while offering continuous guest support through automated solutions. Key features that provide significant advantages include: • 24/7 multilingual support (available in 99 languages): Serve international clientele without needing extra personnel. • Automated direct booking capabilities: Convert inquiries into confirmed reservations with integrated payment options and email notifications. • Compatibility with Property Management Systems (PMS): Ensure instant access to real-time availability and reservation updates. • Centralized property information: Deliver accurate and consistent responses every time. • Smart task distribution: Assign tasks through HNext, WhatsApp, or Telegram to boost operational efficiency. • Collection of guest information: Gather visitor data to foster repeat business opportunities. • Streamline operations, reduce dependence on Online Travel Agencies (OTAs), and elevate the overall guest experience. Explore our website to engage with Una firsthand and see her adeptness in navigating the complexities of hotel and vacation rental management live. By interacting with her, you will discover how she effectively optimizes your operations while enhancing guest satisfaction and loyalty.

What is Touchpoints?

Touchpoints is an essential tool for independent hosts overseeing short-term rentals, as it significantly improves the overall experience for guests. Through the implementation of QR codes and monitored links, hosts can swiftly address queries related to Wi-Fi access, check-in protocols, appliance instructions, and the checkout process. Each touchpoint links back to the host's up-to-date information page, enabling the monitoring of scan and click metrics for each location. The system is designed to be user-friendly, requiring no application downloads or guest logins. Furthermore, a free plan is available for those who wish to explore the service before committing to a subscription. Ultimately, this innovative tool not only facilitates effective communication but also contributes to a more enjoyable and seamless stay for travelers, enhancing their overall satisfaction. Thus, it serves as an invaluable asset for hosts aiming to elevate their rental service.

Media

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Media

No images available

Integrations Supported

Airbnb

Integrations Supported

API Availability

API Availability

Pricing Information

$599
Free Trial Offered?

Pricing Information

$5/month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Polydom Inc.

Date Founded

2024

Company Location

United States

Company Website

polydom.ai

Company Facts

Organization Name

Touchpoints

Date Founded

2026

Company Website

www.touchpoints.to/

Categories and Features

AI Agents

Not specified

Vacation Rental

Not specified

Categories and Features

Vacation Rental

Not specified

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