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What is Unbabel?

Who argued that language ought to serve as a constraint? With our cutting-edge translation services, you are equipped to thrive in your pursuits. We combine the speed and extensive functionalities of machine translation with the authentic nuance that only a native speaker can offer. After your materials are processed by our tailored MT engines, a native expert refines every translation to perfection. We address the unique challenges and opportunities that your sector, market, and enterprise face. Major brands rely on our bespoke translation solutions to attain worldwide customer success on a grand scale, guaranteeing they connect with their audiences in a meaningful and genuine way. Our commitment to quality ensures that every message resonates with its intended recipients.

What is TypeGenie?

Boosting both efficiency and customer satisfaction is made possible with today's premier auto-complete solution. A large percentage, exceeding 95%, of customer service interactions include repetitive phrases. By implementing smart sentence completions, these common phrases can be predicted, enabling your team to redirect their focus from tedious typing to providing outstanding service. This method not only enhances productivity but also improves the quality of responses, leading to faster answers for customer inquiries. As a result, both clients and service staff benefit from the extra time created. Consistency in tone and voice is crucial for a brand's identity. TypeGenie's suggested phrases ensure a uniform style across the support team. These completions are not only relevant but also customized to meet specific needs, leveraging insights from your previous tickets. By utilizing cutting-edge artificial intelligence, particularly deep learning with self-learning capabilities, the more your team interacts with TypeGenie, the more precise the suggestions become. This ultimately leads to a more efficient and personalized customer service experience, making every interaction count. As a bonus, your team will feel empowered and more connected, enhancing overall morale and customer relations.

Media

Media

Integrations Supported

Cyclr
Pandium
Stackreaction
Wix Answers

Integrations Supported

Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$199 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Unbabel

Company Location

Portugal

Company Website

unbabel.com

Company Facts

Organization Name

TypeGenie

Date Founded

2015

Company Location

United Kingdom

Company Website

www.typegenie.net

Categories and Features

AI Translation

Not specified

Computer Assisted Translation

Localization Automation
Machine Translation
Quality Control

Localization

Not specified

Translation Management

Localization Automation
Machine Translation
Quality Control

Categories and Features

Customer Service

Not specified

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