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What is Unbound Social?

Craft and disseminate engaging content to steer the conversation effectively. Regardless of whether you operate a small business or a large corporation with numerous locations, you can attain remarkable efficiency and outcomes. Take advantage of unique algorithms to assess the social media landscape, offering valuable insights into what type of content connects with your audience and what falls flat. With numerical ratings and personalized recommendations, discerning the most effective posts for your followers becomes a breeze. Effortlessly find and share brand-sanctioned materials, as your content undergoes constant evaluation to improve your organization's content intelligence. Plan messages across multiple platforms during optimal engagement periods, and incorporate dynamic text to retain a personalized approach. Initiate campaigns across hundreds of Facebook pages, seamlessly integrate them into your website, and distribute them through email, all while centralizing leads in one easy-to-manage location. Optimize your workflow through a straightforward content approval system, adjustable managerial permissions, and customizable email notifications for a more personalized experience. By harnessing these resources, you can greatly enhance your brand's online visibility and cultivate stronger connections with your audience. This approach not only improves engagement but also drives long-term loyalty to your brand.

What is Juphy?

The Social Inbox for Collaborative Teams brings together all customer notifications and support requests into one unified platform. By utilizing Juphy, you can effectively communicate with your team members, allowing for the fastest responses to customer inquiries through multiple communication channels. Eliminate the frustration of frequent logins and logouts! Real-time management of customer interactions greatly boosts the effectiveness of your support operations. With a simple click, you can quickly reply to messages, mentions, reviews, and comments via Juphy’s user-friendly dashboard. A significant reason for delays in customer support is poor internal communication, which can lead to an average increase of four hours in ticket resolution when relying on email. Improve teamwork on support tickets with collaborative tools like Slack. Create your support team, define roles and permissions, and engage in immediate discussions about incoming messages or tickets to optimize your workflows. This method not only accelerates response times but also nurtures a more unified team atmosphere, ultimately leading to enhanced customer satisfaction. Embracing such collaborative tools can transform the way your team interacts and addresses customer needs.

Media

Media

Integrations Supported

Bridgeline Unbound Platform

Integrations Supported

Bridgeline Unbound Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bridgeline Digital

Date Founded

2000

Company Location

United States

Company Website

www.experienceunbound.com

Company Facts

Organization Name

Juphy

Date Founded

2018

Company Location

Turkey

Company Website

www.juphy.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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