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What is Unisys Intelligent Workplace Services?

Unisys Intelligent Workplace Services drastically reduce the time it takes to resolve issues while boosting employee morale by providing a modern, persona-focused service desk that prioritizes remote assistance, self-healing capabilities, and proactive troubleshooting. The organization delivers seamless support through innovative collaboration tools and mixed reality applications, complemented by easily accessible asset lockers and vending machines stocked with essential IT supplies. With Unisys Intelligent Workplace Services, you can expect swift and efficient repairs or replacements for your devices, ensuring minimal disruption to your workflow. Additionally, the offerings include on-site desk-side support and dispatch services, along with thorough lifecycle management for your assets across the organization, which encompasses areas like installation, upgrades, recycling, IT supply chain management, and depot needs. Moreover, the advanced InteliServe Platform from Unisys provides a diverse range of support options, utilizes advanced analytics, and incorporates Artificial Intelligence (AI) along with robotic process automation functionalities. This comprehensive strategy not only enhances operational efficiency but also cultivates a more agile and responsive work environment, ultimately leading to greater overall productivity and satisfaction among employees. By integrating these multifaceted services, Unisys ensures that organizations are well-equipped to meet the demands of a fast-paced digital landscape.

What is UMA Vision?

UMA provides a comprehensive dashboard that enables you to oversee and control all technological aspects within your workplace. By connecting and organizing your office technology through a centralized platform, you can derive valuable insights. The platform allows you to design a digital map interface of your office layout, facilitating the allocation of resources such as desks, meeting rooms, and lockers. Employees can conveniently book and manage these resources through UMA's web, mobile, and chatbot applications. Furthermore, you can swiftly reconfigure your workspace and simulate changes within a virtual environment, all made possible through utilization data. This includes the ability to monitor and manage audio-visual systems and meeting room technology. Additionally, you can integrate Internet of Things (IoT) sensors with your corporate network, cellular frequency, or sonic frequency for enhanced connectivity. The platform offers access to important historical and real-time data analytics, which encompass metrics on occupancy and air quality. Data visualizations are versatile, available in list format, graphical presentations, directly on a digital floor plan, or ready for export for detailed reporting purposes. Overall, UMA empowers organizations to optimize their workspaces through intelligent data management and resource allocation.

Media

Media

Integrations Supported

TheEye

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf

Company Facts

Organization Name

UMA

Date Founded

2017

Company Location

United Kingdom

Company Website

askuma.ai/

Categories and Features

Digital Workplace

Not specified

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Employee Directory
Knowledge Management
Surveys & Feedback

Facility Management

Facility Scheduling
Preventive Maintenance
Room Scheduling
Visitor Management

Hot Desk Booking

Not specified

Meeting

Meeting Room Booking
Scheduling

Meeting Room Booking System

Digital Signage
Multi-Location
Online Booking
Utilization Reporting
Visitor Management

Resource Management

Capacity Management
Drag & Drop
Employee Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling
Room Booking Management

Space Management

Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Space Reservation

Visitor Management

Alerts/Notifications
Badge Management
Pre-Registration
Self Check-in
Visitor Tracking

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