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What is Unisys Workplace as a Service?

The idea of the "office-less office" has become increasingly prevalent, primarily due to a workforce accustomed to seamless connectivity and the rapid shift to remote work driven by recent events. Employees now seek the ability to execute their responsibilities from virtually anywhere, at any time, and on any device, all while benefiting from a consistent and high-quality End-User Experience (EUX). However, this flexibility presents organizations with the challenge of ensuring security and governance across diverse environments such as cloud, on-premise, and hybrid infrastructures. It is essential that efforts to improve the workplace experience do not inadvertently increase risk exposure. To tackle these issues, Unisys offers a hybrid Virtual Desktop Infrastructure (VDI) solution that addresses the critical requirements of agility, scalability, and security. This innovative solution empowers organizations to quickly roll out virtual desktops through cloud services while also creating an on-premise VDI configuration designed to enhance cost-effectiveness, control, and regulatory adherence. Ultimately, achieving a harmonious balance between flexibility and security is vital for cultivating a productive digital workplace, thereby enabling organizations to thrive in this evolving landscape. The integration of these solutions can also foster collaboration and innovation within teams, making it easier to adapt to future challenges.

What is Unisys Intelligent Workplace Services?

Unisys Intelligent Workplace Services drastically reduce the time it takes to resolve issues while boosting employee morale by providing a modern, persona-focused service desk that prioritizes remote assistance, self-healing capabilities, and proactive troubleshooting. The organization delivers seamless support through innovative collaboration tools and mixed reality applications, complemented by easily accessible asset lockers and vending machines stocked with essential IT supplies. With Unisys Intelligent Workplace Services, you can expect swift and efficient repairs or replacements for your devices, ensuring minimal disruption to your workflow. Additionally, the offerings include on-site desk-side support and dispatch services, along with thorough lifecycle management for your assets across the organization, which encompasses areas like installation, upgrades, recycling, IT supply chain management, and depot needs. Moreover, the advanced InteliServe Platform from Unisys provides a diverse range of support options, utilizes advanced analytics, and incorporates Artificial Intelligence (AI) along with robotic process automation functionalities. This comprehensive strategy not only enhances operational efficiency but also cultivates a more agile and responsive work environment, ultimately leading to greater overall productivity and satisfaction among employees. By integrating these multifaceted services, Unisys ensures that organizations are well-equipped to meet the demands of a fast-paced digital landscape.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
ServiceNow

Integrations Supported

TheEye

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/siteassets/collateral/solution-brief/ex_210221_unisysworkplaceasaservice.pdf

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf

Categories and Features

Virtual Desktop (VDI)

Not specified

Categories and Features

Digital Workplace

Not specified

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