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What is Unit Trac?

Created by self-storage operators specifically for their peers, Unit Trac is a cloud-driven management system that offers a range of features designed to enhance productivity, including an interactive facility map, personalized website options, and seamless payment processing. Customers can effortlessly engage with your services through eSignature lease agreements and online rental and payment capabilities. This allows you to attend to your clients efficiently and professionally, while also maintaining control over your business operations from any location and on any device. For those interested in trying out this innovative solution, Unit Trac offers a complimentary 30-day trial period. Additionally, this trial provides an excellent opportunity to evaluate how the system can streamline your self-storage management tasks.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

Media

Media

Integrations Supported

6Storage
Cubby
Hummingbird
SiteLink Web Edition
Stripe
WebSelfStorage
monday work management
storEDGE

Integrations Supported

6Storage
Cubby
Hummingbird
SiteLink Web Edition
Stripe
WebSelfStorage
monday work management
storEDGE

API Availability

Has API

API Availability

Has API

Pricing Information

$0.50/month
Free Trial Offered?
Free Version

Pricing Information

$2.25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unit Trac

Date Founded

2014

Company Location

United States

Company Website

www.unittrac.com

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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