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What is UnityAI?

Care teams are encountering substantial obstacles, characterized by high turnover rates and challenges in delivering the quality, experience, and efficiency they strive for in their roles. We believe that AI has the potential to restore equilibrium and enhance these circumstances. By implementing AI solutions, we can create efficient and harmonious care environments that benefit everyone involved. The complexities of clinical processes differ greatly from one case to another, and we navigate this complexity with the aid of advanced data analytics and AI, which eases the pressure on care teams. Our cutting-edge AI models evaluate real-time data from healthcare facilities and identify the best next steps for each care team member, ensuring that optimal care is provided consistently. This AI technology is integrated smoothly into existing communication methods—such as radio, text, chat, and overhead systems—promoting connectivity and collaboration among the team. Traditionally, the intricate nature of hospital care has obstructed the effective application of technology; however, AI has revolutionized this field by making it possible to utilize data and algorithms to improve care quality significantly. With a collective experience of 25 years, our dedicated team excels at employing data and algorithms to achieve outstanding clinical results at scale, thereby redefining standards in healthcare delivery. Additionally, our unwavering commitment to innovation guarantees that we continue to lead the way in enhancing patient care through technology, paving the path for future advancements. It is our belief that with ongoing dedication, we can further bridge gaps in care and set new benchmarks for excellence in the healthcare industry.

What is Advanced Chat Solutions?

We offer a groundbreaking solution for customer engagement that places your clients' needs at the forefront, potentially even surpassing your own priorities. Acting as an extension of your existing customer support teams, we provide a dedicated remote workforce that excels in various facets of customer success. Central to our philosophy is a commitment to community upliftment, as we believe that individuals from underprivileged backgrounds often possess a unique perspective on customer service and loyalty shaped by their experiences. Our focus on hiring and nurturing top-tier talent in North America guarantees that we employ individuals who are genuinely invested in creating personal connections with your customers. With the ability to swiftly scale our operations, we effectively handle chat volumes for businesses of all sizes, from emerging startups to large corporations. Some of our major partners have seen their customer base grow by over 20,000 new clients each day, showcasing our expertise in managing scalability and high volumes effortlessly. Furthermore, our services are designed to integrate seamlessly with leading ERPs and CRMs, positioning us as a flexible and reliable ally in your customer engagement strategy. This enables you to concentrate on your primary business objectives while we manage the crucial customer interactions that drive your success. Ultimately, our dedication to excellence and community engagement sets us apart in the industry.

Media

Media

Integrations Supported

Google Cloud Platform
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk

Integrations Supported

Google Cloud Platform
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UnityAI

Company Location

United States

Company Website

www.unityai.co

Company Facts

Organization Name

Advanced Chat Solutions

Date Founded

2009

Company Location

United States

Company Website

acs.shrinkstack.com

Categories and Features

Categories and Features

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