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What is Universa?

Universa combines top-tier industry standards with cutting-edge technology to create an all-encompassing system designed for Credit Unions, Banks, Trusts, and other financial entities. By leveraging the reliable strengths of existing banking platforms, Universa incorporates best practices alongside innovative technological breakthroughs, leading to an advanced browser-based solution. The platform features a robust foundational set of tools while also providing the flexibility necessary for customization to satisfy unique needs. Moreover, Universa enables seamless integration with third-party systems, such as Automated Teller Machines (ATM) and Point of Sale (POS) systems, along with support for credit bureaus, insurance providers, and various other organizations. This expanded approach transforms the conventional banking and credit union experience, opening up alternative delivery channels. By adopting new technologies, Universa not only boosts operational efficiency but also significantly reduces costs and enhances customer service, thereby transforming the financial sector. Ultimately, this versatility makes Universa an innovative choice for financial institutions seeking to excel in a continuously changing market landscape. As competition intensifies, the ability to adapt will be crucial for long-term success and sustainability.

What is Abe.ai?

Abe.ai offers financial organizations an effective solution to enhance their customers' digital banking journeys through customizable Virtual Financial Assistants and a Conversational AI Platform that supports interactions in various preferred languages and channels. This cutting-edge strategy not only fosters consumer financial well-being but also boosts the operational efficiency of the institutions involved. The digital banking landscape is undergoing rapid changes due to the incorporation of Artificial Intelligence (AI). With the help of a Virtual Financial Assistant (VFA), clients can utilize data to enhance their financial well-being, while institutions reap the rewards of improved operational efficiency, richer customer insights, and an upgraded user experience. The technology developed by Abe.ai is specifically crafted for banks, credit unions, and wealth management companies. Its tailored data models enhance language understanding, enabling users to communicate as effortlessly as they would with a live bank teller. By leveraging this advanced technology, financial institutions can maintain a competitive edge in the market, ensuring that clients receive optimal service. This innovative approach empowers organizations to adapt swiftly to the evolving demands of their clientele.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Solution

Date Founded

1985

Company Location

Canada

Company Website

smart-solution.com

Company Facts

Organization Name

Abi.ai

Date Founded

2016

Company Location

United States

Company Website

www.abe.ai/

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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