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What is Universell?
Our SaaS ecosystem is crafted to help you attract new customers, enhance profitability from existing clients, and reduce your online tasks by as much as 75%. With an impressive array of over 45 free applications available, you can effortlessly replace conventional CRM solutions, e-commerce systems, manage orders, process payments, and so forth, which translates to a time saving of approximately 72 days annually while also offering the possibility of doubling your income. Furthermore, this extensive set of tools equips businesses to optimize their processes and improve overall effectiveness, which facilitates a stronger emphasis on growth and elevating customer satisfaction. This unique approach not only transforms your operational capabilities but also positions your business for sustained success in a competitive landscape.
What is Cleverific?
Cleverific is a Shopify order editing and post-purchase revenue platform designed to reduce customer support tickets and increase revenue before fulfillment. The app gives customers a self-serve window after checkout so they can fix common order issues without emailing or messaging support. Shoppers can update details such as shipping addresses, quantities, sizes, products, and other order information depending on the rules the merchant configures. Merchants can decide how long orders stay editable and control permissions at the order, customer, or line-item level. Cleverific is mobile-first by design, making it easier for customers to edit orders from the devices they are most likely to use after checkout. The platform also includes post-purchase upsell and cross-sell tools that present targeted offers while customers are still engaged with their order. Its revenue features include free-shipping nudges, product recommendations, A/B testing, upsell and downsell flows, replenishment triggers, win-back offers, subscription offers, and one-click repeat purchases. Cleverific can connect retention workflows to tools such as Klaviyo and Attentive so brands can follow up with customers at the right moment. The platform integrates with major Shopify ecosystem tools, ERPs, 3PLs, email platforms, and shipping systems to keep orders synced in real time. Support teams can use Cleverific to shift routine order-change requests into self-service while focusing on higher-value customer conversations and revenue opportunities. By combining configurable order editing, customer portals, post-purchase offers, retention automation, fulfillment-aware integrations, and support deflection, Cleverific helps Shopify brands create a smoother and more profitable post-checkout experience.
Media
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Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$59/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Universell
Date Founded
2022
Company Location
United States
Company Website
www.universell.us
Company Facts
Organization Name
Cleverific
Date Founded
2015
Company Location
United States
Company Website
cleverific.com
Categories and Features
Categories and Features
eCommerce Tools
Not specified
Order Management
Not specified