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What is Univex Business?

We can have you up and running with online sales in no time. Our seamless integration of your brick-and-mortar store with an online platform eliminates the burden of duplicate data entry and any inconsistencies that may arise. Consider us your all-in-one provider for retail solutions. We supply a wide array of services, including software, websites, hardware, and consumables, ensuring that every component functions together perfectly from the very beginning. Our expertise also encompasses data migration and employee retraining, enabling you to maintain operations without any downtime. With our approachable specialists available for local phone support seven days a week, you can count on us to go the extra mile for your operational needs. Moreover, special orders refer to those unique items that your customers wish to buy but are not currently in stock, requiring a specific order just for them. What was once a common practice in retail, special ordering has evolved into a vital service that significantly boosts customer satisfaction, making it an indispensable aspect of modern retail strategy. Establishing a reliable system for managing these orders can further enhance the shopping experience for your clientele.

What is Concierge by Mad Mobile?

Discover the premier mobile point of sale solution designed for retail environments. With Concierge, an innovative mPOS system, you can revolutionize your retail operations by enhancing customer satisfaction and streamlining workflows. Delight your customers through tailored clienteling and the convenience of endless aisle options. Empower your sales associates with a holistic view of each client, equipping them with resources to build strong relationships and improve sales outcomes. The endless aisle feature enables seamless omnichannel inventory access, allowing for the capture of additional sales opportunities. Equip your team with mobile virtual selling tools to unlock their full selling potential. Leverage communication methods such as text, email, and chat to create personalized shopping experiences and drive online sales. Integrate vital product features directly into the mobile POS to aid in effective sales closures. Moreover, optimize order management and fulfillment processes for your associates, whether they are handling BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, to ensure a seamless and satisfying shopping experience for every customer. With these robust capabilities, Concierge not only enhances the retail experience but also strategically positions your business for thriving success in a rapidly evolving marketplace. Embrace the future of retail with Concierge and watch your sales soar.

Media

Media

Integrations Supported

Integrations Supported

Aptos Retail Cloud
IBM Cloud
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
VisualTouch

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Univex Electronics

Date Founded

1979

Company Location

Australia

Company Website

www.univex.com

Company Facts

Organization Name

Mad Mobile

Date Founded

2010

Company Location

United States

Company Website

www.madmobile.com

Categories and Features

eCommerce

CRM
Channel Management
Data Security
Email Marketing
Inventory Management
Kitting
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Multi-Location
Retail POS
Returns Management

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Mail Order
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Clienteling

Not specified

Point of Sale

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

Virtual Shopping

Not specified

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