Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,632 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • CoachIQ Reviews & Ratings
    41 Ratings
    Company Website
  • Planview Software Product Delivery Reviews & Ratings
    2 Ratings
    Company Website
  • Intelex Reviews & Ratings
    176 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,923 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    868 Ratings
    Company Website
  • DropTrack Reviews & Ratings
    191 Ratings
    Company Website

What is Unwrap?

Unwrap is a cutting-edge customer intelligence platform powered by AI that transforms unstructured customer feedback into valuable insights. By aggregating data from various sources, it employs its distinctive AI features to analyze, categorize, and synthesize feedback, consistently delivering crucial insights. The platform boasts a user-friendly dashboard that automatically highlights key findings and identifies emerging trends, coupled with a feedback assistant that allows users to engage with AI for more profound data analysis. Users also receive real-time alerts for any unexpected anomalies and breaches of predetermined thresholds. Moreover, Unwrap includes a feedback responder function that keeps customers updated on the solutions implemented directly within the platform. The robust reporting tools enable users to convert insights into actionable strategies, accelerating improvements effectively. Additionally, Unwrap's API ensures that diverse feedback sources—be they public, private, or custom—can be seamlessly integrated, enriching the overall user experience. Through this holistic approach, organizations can harness customer feedback strategically, fostering an environment of continuous enhancement and growth. This capability not only empowers businesses to stay responsive to customer needs but also cultivates stronger relationships with their clientele.

What is Survicate?

Survicate is a Customer Feedback Platform built for product managers, researchers, and CX teams who need more than a survey tool. Deploy surveys across web, mobile, email, and in-product channels triggered by specific user behaviors, segments, or events. Connect them directly to HubSpot, Salesforce, Intercom, Zendesk, Amplitude, Slack, and 40+ other tools so feedback lands where your team already works. Go beyond surveys with multi-source feedback aggregation: pull in support tickets, call transcripts, App Store reviews, and 12+ other sources into one place. AI automatically tags, categorizes, and analyzes all of it. AI Research Assistant lets you query your entire feedback dataset in plain language, with every answer traced back to real data. Everything is built to connect: 40+ native integrations, behavior-based targeting, and a data model that maps feedback to the users and accounts already in your CRM. For teams that need feedback to do more than sit in a report.

Media

Media

Integrations Supported

Intercom
Zendesk
AccessOwl
ActiveCampaign
Adobe Marketo Engage
Drip
Google Calendar
HubSpot Marketing Hub
Integry
Kit
Microsoft Teams
Mixpanel
Okta
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
SendGrid
Snowflake
Woopra
Zoho Campaigns

Integrations Supported

Intercom
Zendesk
AccessOwl
ActiveCampaign
Adobe Marketo Engage
Drip
Google Calendar
HubSpot Marketing Hub
Integry
Kit
Microsoft Teams
Mixpanel
Okta
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
SendGrid
Snowflake
Woopra
Zoho Campaigns

API Availability

Has API

API Availability

Has API

Pricing Information

$12,000 per year
Free Trial Offered?
Free Version

Pricing Information

$56 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unwrap.ai

Date Founded

2022

Company Location

United States

Company Website

www.unwrap.ai/

Company Facts

Organization Name

Survicate

Date Founded

2013

Company Location

Poland

Company Website

survicate.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

BizRatings Reviews & Ratings

BizRatings

BizRatings.com
Simplesat Reviews & Ratings

Simplesat

Pronto Holdings