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What is Up Review?

Up Review is an innovative French SaaS platform specifically crafted to help local businesses such as restaurants, hotels, retail outlets, and franchise groups efficiently manage their online reputation and enhance customer engagement. The platform simplifies review collection by enabling businesses to solicit Google reviews at the point of sale via QR codes or NFC tags, significantly increasing customer participation and improving search engine rankings. One of its unique features is a gamified contest system that incentivizes customers to submit reviews through prize giveaways, making the experience more interactive and fun. Up Review also supports automated marketing campaigns delivered via SMS and email, with full customization options for branding to maintain a consistent customer experience. A centralized, real-time dashboard provides actionable insights into review trends, campaign effectiveness, and customer feedback all in one place. The solution caters to both single-location businesses and agencies managing multiple clients, offering white-label capabilities and multi-account management for seamless scalability. By integrating review management with marketing automation, Up Review helps businesses boost their online reputation while nurturing stronger customer relationships. It is especially valuable for physical stores aiming to bridge the gap between offline interactions and online visibility. Up Review’s user-friendly tools empower businesses to turn satisfied customers into brand advocates. This platform is a practical, engaging way to grow e-reputation and drive sustained customer loyalty.

What is Feefo?

Genuine individuals. Honest feedback. Insightful viewpoints. Remove the guesswork in improving your business and crafting an exceptional customer experience. Feefo provides you with essential tools and insights to nurture relationships, boost your brand reputation, and make informed decisions for the future. By offering state-of-the-art technology and all-encompassing support, we empower you to connect directly with your customers, achieve remarkable results, and gain a clear perspective of your business environment. Our committed team is comprised of innovators, imaginative thinkers, and seasoned professionals who are enthusiastic about being part of something remarkable. We prioritize our core values, ensuring that there are no hard-sell tactics or hidden motives; our primary goal is to utilize our expertise to help businesses of all sizes cultivate reliable relationships with their clients, improve experiences, and reach their objectives. Behind our technology, you will find dedicated individuals who are passionate about guiding you through your journey, ensuring that you always feel supported in your quest for achievement. By choosing Feefo, you’re not merely accessing a service; you are becoming part of a community that is wholeheartedly focused on nurturing your development and success while celebrating every milestone along the way.

Media

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Integrations Supported

Integrations Supported

Aurora Commerce
BetterCommerce
BigCommerce
Bookster
Dovetail
Epos Now
Kleene
Magento
OpenCart
Policyflow
Pure360
Shopify
Stackreaction
TRIBUS
Upzelo
WooCommerce
WordPress
Yieldify
Zapier
tradeit

API Availability

API Availability

Has API

Pricing Information

$29/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Up Review

Date Founded

2023

Company Location

France

Company Website

up-review.co/fr

Company Facts

Organization Name

Feefo

Date Founded

2010

Company Location

United Kingdom

Company Website

www.feefo.com

Categories and Features

Customer Feedback

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Customer Engagement

Communication Management
Content Syndication
Feedback Collection
Video Content

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis

Customer Feedback

Not specified

Product Review

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Sentiment Analysis
Social Sharing

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