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What is Up Review?

Up Review is an innovative French SaaS platform specifically crafted to help local businesses such as restaurants, hotels, retail outlets, and franchise groups efficiently manage their online reputation and enhance customer engagement. The platform simplifies review collection by enabling businesses to solicit Google reviews at the point of sale via QR codes or NFC tags, significantly increasing customer participation and improving search engine rankings. One of its unique features is a gamified contest system that incentivizes customers to submit reviews through prize giveaways, making the experience more interactive and fun. Up Review also supports automated marketing campaigns delivered via SMS and email, with full customization options for branding to maintain a consistent customer experience. A centralized, real-time dashboard provides actionable insights into review trends, campaign effectiveness, and customer feedback all in one place. The solution caters to both single-location businesses and agencies managing multiple clients, offering white-label capabilities and multi-account management for seamless scalability. By integrating review management with marketing automation, Up Review helps businesses boost their online reputation while nurturing stronger customer relationships. It is especially valuable for physical stores aiming to bridge the gap between offline interactions and online visibility. Up Review’s user-friendly tools empower businesses to turn satisfied customers into brand advocates. This platform is a practical, engaging way to grow e-reputation and drive sustained customer loyalty.

What is Trustpilot?

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

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Integrations Supported

AgencyAnalytics
BrandWizard
Facebook
Fresh Relevance
Hootsuite
InMoment
Kimola Cognitive
Klaviyo
Mapp Marketing Cloud
Meltano
Pandium
Purple
Repuso
Reviewnicely
Sitejet
Trustindex
Write Right
X (Twitter)
Yieldify

Integrations Supported

AgencyAnalytics
BrandWizard
Facebook
Fresh Relevance
Hootsuite
InMoment
Kimola Cognitive
Klaviyo
Mapp Marketing Cloud
Meltano
Pandium
Purple
Repuso
Reviewnicely
Sitejet
Trustindex
Write Right
X (Twitter)
Yieldify

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?
Free Version

Pricing Information

$199.00 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Up Review

Date Founded

2023

Company Location

France

Company Website

up-review.co/fr

Company Facts

Organization Name

Trustpilot

Date Founded

2007

Company Location

Denmark

Company Website

business.trustpilot.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives