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What is Updox?

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

What is Ocean by CognisantMD?

Ocean by CognisantMDâ„¢ establishes a fluid link between patients, healthcare providers, and researchers via secure patient forms, screening tools, and surveys that integrate seamlessly with electronic medical records (EMR). By implementing tablets in waiting areas and enabling online patient registration, Ocean markedly improves the quality of care, efficiency, and overall satisfaction experienced by patients. Patients enjoy the convenience of checking in at kiosks, completing forms, updating their contact information, and providing detailed health histories through secure tablets that automatically sync with the EMR system. In addition, web-based forms facilitate the organization of tasks such as scheduling appointments, registering new patients, and processing prescription refills directly on the clinic's existing website. Secure messaging capabilities further enable patients to register, share their medical histories, and update health records from their smartphones or home computers ahead of their appointments. Beyond these features, the platform allows for easy identification of specialists, secure transmission and reception of patient referrals, tracking of referral statuses, timely electronic updates to patients, and efficient management of central intake processes. In this manner, Ocean not only enhances operational efficiency but also fosters a more patient-centered approach to healthcare, ultimately leading to better health outcomes and increased patient trust. This innovative system reflects a significant step forward in bridging the communication gap in healthcare.

Media

Media

Integrations Supported

Amazing Charts EHR
Azalea EHR
BestRx
CareLogic
DrChrono
Intergy EHR
MacPractice MD
PointClickCare
Practice Fusion
Rx30 Pharmacy System
Veradigm EHR
WinRx
iMedicWare

Integrations Supported

Amazing Charts EHR
Azalea EHR
BestRx
CareLogic
DrChrono
Intergy EHR
MacPractice MD
PointClickCare
Practice Fusion
Rx30 Pharmacy System
Veradigm EHR
WinRx
iMedicWare

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Updox

Date Founded

2008

Company Location

United States

Company Website

info.updox.com/patient-communication

Company Facts

Organization Name

CognisantMD

Company Location

Canada

Company Website

www.cognisantmd.com

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Pharmacy

Automatic Refills
Barcode Generation
Claims Management
Compounding
E-Prescribing
Electronic Signature
Forms Management
Insurance Processing
Inventory Management
Multi-Store Management
Online Refills
Pill Database
Pill Imaging
Point of Sale (POS)
Prescription Processing
Rx Image Scanning
Signature Capture

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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