Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
-
SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
-
BrandMailBrandMail® is an innovative software solution by BrandQuantum that integrates smoothly with Microsoft Outlook. This tool empowers employees to craft emails that maintain a uniform brand identity through a single toolbar, which provides access to brand guidelines and the latest approved content. Users can generate standardized email signatures that adhere to brand specifications, ensuring they appear polished across all devices and platforms. Additionally, these signatures can be managed centrally and are protected from unauthorized alterations. Users are presented with their signatures, banners, and surveys whenever they reply to, forward, or compose emails. Importantly, BrandMail does not route emails through external servers and does not impose additional rules on your exchange environment; it operates directly within Microsoft Outlook. Each email serves as an opportunity to reinforce your company’s branding while minimizing the security risks associated with tampered HTML signatures. This seamless integration encourages a cohesive brand presence while simplifying the email management process for all users.
-
BirdeyeBirdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
-
DovetailDovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.
-
AirYour team's content can be effectively consolidated within a workspace that is well-organized, version-controlled, and easily shareable. While Air provides a space for storing your content, it also boasts features like intelligent search capabilities, guest access permissions, and customizable layouts. Additionally, it simplifies the process of version tracking and sharing, enhancing the overall creative experience. No longer will you need to bury assets within zip files and folders; instead, you can craft lightweight presentations and social media posts. Your content can be structured in a manner that aligns seamlessly with your brand identity. The workspace doubles as a powerful search engine, equipped with smart tags and image recognition, enabling all team members, including managers, to effortlessly find and utilize assets. One of the most challenging aspects of collaboration is often the feedback process, but Air allows guests to contribute directly to your workspace via public boards. You can engage in discussions, leave comments, and make selections with context, fostering a collaborative environment. Moreover, you can easily track changes and pinpoint the latest version of any asset, ensuring that everyone is on the same page. This streamlined approach not only facilitates better organization but also promotes creativity and innovation within the team.
-
TesteumAre you frustrated by bugs and subpar user experiences that continue to emerge despite thorough internal testing? Enhance the quality of your application with Testeum, a crowdtesting SaaS platform tailored for high-tech enterprises. Whether you're working on a mobile or web application, Testeum links you to a selective group of testers, chosen specifically based on your distinct requirements. Here’s how Testeum ensures you remain at the forefront: - Execute testing at any phase, from early prototypes to fully-developed applications. - Choose between our self-managed option or allow our skilled team to take charge of test strategy and execution. - Precisely identify your testing audience using various criteria, devices, and settings. - Initiate functional or UX testing campaigns in mere minutes with a straightforward setup. - Gain immediate feedback as soon as your campaign launches. - Acquire actionable insights within hours instead of waiting days. - Effortlessly connect testing results with your preferred bug-tracking or automation platforms. - Obtain comprehensive reports that reflect your users' actual expectations. Testeum is designed to be agile-friendly and remarkably user-friendly. Stop making assumptions about what your users desire—gain clear insights and certainty about their needs. By leveraging Testeum, you can transform your app development process and ensure a superior user experience.
-
NemoVoteNemoVote is a cutting-edge platform crafted for secure digital voting and electoral processes, aimed primarily at organizations such as unions, political parties, associations, and businesses. It streamlines both basic motions and intricate election procedures, all while maintaining transparency and offering competitive pricing. Renowned organizations, including WMA - World Medical Association and JEF – Young European Federalists, trust NemoVote for its ability to simplify election management with minimal training required for administrators, making it suitable for online, hybrid, or in-person elections alike. This platform encompasses all essential features for secure and effective voting, boasting clear pricing without unexpected charges. With GDPR compliance and a strong emphasis on data protection and legal security, NemoVote ensures that elections adhere to the highest safety and reliability standards. Capable of accommodating elections of any scale, it serves as an ideal solution for associations, unions, businesses, and non-profits in search of a flexible and budget-friendly option. Additionally, with a dedicated support team on hand to provide expert guidance, including live assistance, NemoVote guarantees a seamless electoral experience from initiation to conclusion. This commitment to customer support further enhances the overall effectiveness of the platform.
-
Nasdaq BoardvantageIntroducing an innovative board portal and collaboration solution tailored for boards and senior executives. Discover how Nasdaq Boardvantage streamlines board activities by eliminating paper usage and significantly reducing meeting preparation times. You can effortlessly schedule both single and multi-day meetings in just seconds, while also adding relevant details, attaching important documents, tracking attendance, and even setting up remote meetings. To ensure data protection, the platform employs encryption alongside multiple layers of security to maintain confidentiality, integrity, and availability of information. Additionally, you can swiftly generate and distribute evaluations for boards and committees, as well as handle Conflict of Interest inquiries and general surveys. The platform allows for efficient management of files, contacts, and signatures while fostering collaboration through features like notifications, annotations, and the ability to conduct unanimous consent votes, along with e-signatures and secure in-app email communication. It is designed for accessibility on various devices, including smartphones, tablets, and desktops, ensuring a seamless synchronization experience both online and offline. Overall, Nasdaq Boardvantage enhances the efficiency and security of board operations significantly.
-
StrongDMThe landscape of access and access management has evolved into a more intricate and often frustrating challenge. strongDM reimagines access by focusing on the individuals who require it, resulting in a solution that is not only user-friendly but also maintains rigorous security and compliance standards. This innovative approach is referred to as People-First Access. Users benefit from quick, straightforward, and traceable access to essential resources, while administrators enjoy enhanced control that reduces the risk of unauthorized and excessive permissions. Additionally, teams in IT, Security, DevOps, and Compliance can effortlessly track activities with detailed audit logs answering critical questions about actions taken, locations, and timings. The system integrates seamlessly and securely across various environments and protocols, complemented by reliable 24/7 customer support to ensure optimal functionality. This comprehensive approach guarantees both efficiency and security in managing access.
What is Upfeed?
Enhance customer engagement with Upfeed's innovative feature-voting system, designed to help businesses efficiently collect crucial feedback. By implementing this feature-voting mechanism, companies can not only expedite their growth but also create products that align closely with user preferences. This strategy is instrumental in uncovering potential areas for product improvement and simultaneously boosting revenue while ensuring high customer retention. Give your users the power to influence future developments by actively gathering their insights and recommendations. Say goodbye to the tedious Trello boards and uncertainty—by implementing a dedicated feedback board, you invite users to play a significant role in the development journey. With the capability to upvote ideas, determining which suggestions resonate best with your audience becomes effortless, allowing for a more strategic prioritization of your product roadmap. This minimizes the risk of investing resources in features that fail to meet customer expectations, and automating follow-ups when new features are introduced helps maintain high levels of user engagement. Establishing a consistent feedback loop is vital for ongoing enhancements. Upfeed brings together all the essential tools needed to craft an exceptional product fueled by customer insights, accompanied by a comprehensive dashboard that supports informed decision-making for your development initiatives. In the end, Upfeed revolutionizes how businesses tackle customer feedback and navigate product development, paving the way for a more collaborative future.
What is Changelogfy?
Collect insights and recommendations for potential new features, as well as reports on any issues, from customers, users, or team members. To avoid wasting resources on unnecessary features, it's essential to stay aligned with the needs of your users. Concentrate on developing the features that spark the most interest, leveraging this information to form a strategic product roadmap that prioritizes aspects driving user engagement, leading to well-informed decision-making. Create engaging product announcements and share them widely with your audience to keep them updated. Regular communication about new developments, features, and enhancements is crucial to fostering user engagement and boosting retention rates. Implement a feedback platform designed to systematically gather input from customers about their experiences, desired features, and any bugs they may encounter. Foster active participation by enabling users to comment, vote, and react, which will help you gather nuanced insights into their true preferences. Actively engage with users' comments to gain a deeper understanding of their specific needs, which will ultimately allow you to refine your product to better meet those expectations. This ongoing feedback and improvement cycle is vital for crafting a product that genuinely resonates with your audience, ensuring that you remain responsive to their evolving desires and challenges. Additionally, continually analyzing user feedback can help identify trends that inform future updates and enhancements, further aligning your product with user expectations.
Integrations Supported
Intercom
Slack
Zapier
Asana
Cisco ACI
GitHub
HubSpot CRM
HubSpot Customer Platform
Jira
Make
Integrations Supported
Intercom
Slack
Zapier
Asana
Cisco ACI
GitHub
HubSpot CRM
HubSpot Customer Platform
Jira
Make
API Availability
Has API
API Availability
Has API
Pricing Information
$14
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Upfeed
Date Founded
2020
Company Location
France
Company Website
www.upfeed.co
Company Facts
Organization Name
Changelogfy
Date Founded
2018
Company Location
Brazil
Company Website
changelogfy.com
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management