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What is Uplaces?

Uplaces stands out as a cutting-edge cloud platform crafted for B2B order management and e-commerce, specifically catering to manufacturers, distributors, wholesalers, and sales representatives. By integrating the ease of field sales order entry with an online storefront, this system allows business buyers to explore catalogs, access personalized pricing, understand payment terms, view minimum order quantities, and track their purchase histories, thus facilitating the seamless placement of both new and repeat orders. Sales teams can leverage a mobile app to initiate and track orders, benefiting from real-time updates of product and inventory data directly sourced from integrated ERP systems. The platform boasts native integrations with systems like Tiny, Bling, and Omie, providing effortless connectivity for product details, customer data, pricing structures, inventory levels, and order management. Certain subscription options come with API and webhook functionalities, while the Enterprise tier offers tailored ERP integration possibilities. Moreover, the platform harnesses AI-powered order capture technology capable of deciphering multiple formats, including text, PDFs, images, or audio, aligning them with the seller’s catalog and creating draft orders awaiting approval. Additionally, Uplaces is equipped to integrate Brazilian tax regulations such as ICMS-ST and IPI within the order processing framework, ensuring adherence to local legal requirements. This all-encompassing solution not only streamlines the ordering process but also significantly boosts the operational efficiency of businesses, making it an indispensable tool in today's competitive landscape. In doing so, Uplaces positions itself as an essential resource for those seeking to refine their sales methodologies and improve customer satisfaction.

What is OrderMaster?

Orders can be managed through multiple channels, such as websites, telesales, EPOS systems, trade counters, and ecommerce platforms, catering to both retail and trade customers. Telesales are crucial in any direct sales framework, as they handle customer questions, resolve issues, and efficiently process orders. Cyrane offers a wide array of tools aimed at equipping telesales and customer service agents with the means to oversee all aspects of customer service and order management smoothly. Key features include trade account and retail pricing, promotional offer integration, media codes, customer notes, reminders, gift messages, and options for product personalization. An automatic stock allocation system helps prevent overselling by providing complete visibility of inventory levels and allows for manual stock allocation when necessary, enhancing the flexibility of the order fulfillment process and enabling timely adjustments to meet customer service needs. This thorough approach not only streamlines operations but also ensures that maintaining customer satisfaction remains a primary focus throughout the order management system, thus fostering long-term client relationships.

Media

Media

Integrations Supported

Bling

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

R$ 299/month
Plans for manufacturers and distributors start at R$ 299 per month and include three users. Individual sales representative plans start at R$ 149 per month. A 10-day free trial is available, and native ERP connectors have no setup fee.
Free Trial Offered?

Pricing Information

$675 per month

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Uplaces

Date Founded

2018

Company Location

Brazil

Company Website

uplaces.com.br

Company Facts

Organization Name

Cyrane Systems

Company Website

www.cyranesystems.com

Categories and Features

Order Management

Not specified

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

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