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What is Upmind?

Upmind is an all-in-one business automation platform specifically designed for subscription-based and service-focused companies, integrating client management, invoicing, and service provisioning into a user-friendly, scalable, and highly adaptable system. The platform centralizes every customer record, transaction, and interaction within a unified dashboard that includes customizable fields, smart filters, and automated workflows that enhance follow-ups while reducing the need for manual tasks. Its automated billing features efficiently handle invoicing, renewals, reminders, and international tax calculations using personalized templates, ensuring prompt payment collection without necessitating direct client outreach. As soon as an order is placed, the service provisioning framework activates, overseeing the activation, suspension, or renewal of services through strong integrations that synchronize billing with operational procedures. With its API-first architecture, Upmind allows access to more than 1,500 RESTful endpoints and webhooks, enabling developers to craft unique automations, create custom interfaces, or integrate external applications effortlessly. This level of adaptability not only streamlines processes but also equips businesses with the tools necessary to evolve their workflows in response to specific requirements effectively. Ultimately, Upmind positions itself as a vital ally for businesses looking to enhance operational efficiency and improve overall service delivery.

What is Enghouse Billing SaaS?

The Enghouse Billing SaaS platform delivers an all-encompassing array of features such as order entry, management, workflow automation, billing, and provisioning, all within a Software as a Service (SaaS) framework. By adopting this SaaS model, Service Providers can effectively enhance their revenue streams while easily introducing cutting-edge telecommunications services. The platform supports the creation and automation of complex workflows through a unified Business Process Management (BPM) system. It offers an efficient solution for order processing and provisioning, which comes with pre-configured integrations for various third-party systems. Moreover, the platform is equipped with built-in support for Salesforce, alongside functionalities for entitlement management, trouble ticketing, and customer self-service capabilities. Additionally, it fully supports e-bill presentment, payment processing, accounts receivable management, and integration with general ledgers, thereby providing a complete financial management solution. With this extensive array of functionalities, the Enghouse Billing platform stands out as an adaptable solution for contemporary telecommunications service providers, catering to their diverse operational needs. In a rapidly evolving telecom landscape, the ability to leverage such a robust platform can significantly enhance a provider's competitive edge.

Media

Media

Integrations Supported

ConnectReseller

Integrations Supported

ConnectReseller

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upmind

Date Founded

2018

Company Location

United Kingdom

Company Website

upmind.com

Company Facts

Organization Name

Enghouse Networks

Date Founded

1984

Company Location

Canada

Company Website

www.enghousenetworks.com/portfolio/business-support-systems/billing-as-a-service/billing-saas/

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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