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What is Upsella?

Upsella offers a groundbreaking SMS upselling solution tailored for Shopify, aimed at increasing customer lifetime value through automated campaigns and AI-powered customer interactions post-purchase. Notable Features: • Tailored Recommendations: Provides personalized product suggestions after purchases to encourage repeat buying and elevate average order value. • Intelligent Sales Assistant: Engages with customer responses, resolves questions, handles objections, and guides conversations toward additional purchases. • Automated Campaign Oversight: Launches sequences targeting post-purchase follow-ups, cart abandonment, browsing abandonment, customer re-engagement, and new signups. • Adaptive Discount Testing: Systematically assesses diverse discount strategies to optimize profitability for each marketing effort. Platform Benefits: • A dedicated toll-free SMS number ensures adherence to carrier regulations. • In-depth revenue monitoring and ROI evaluation for every campaign launched. • Facilitates two-way communication to enhance customer interaction. • Pre-designed upsell templates enable swift deployment. This solution integrates smoothly with Shopify’s order, customer, and product databases, guaranteeing that relevant recommendations are made both smoothly and effectively. Furthermore, it is tailored to meet the specific demands of each business, thereby significantly boosting its overall performance while fostering stronger customer relationships.

What is Chatty?

Chatty redefines ecommerce customer engagement by providing an AI-first chat platform that focuses on sales growth, not just automation. Unlike traditional chat tools, it instantly learns your product catalog, policies, and pricing—ready to sell within a single night. Its AI doesn’t just answer questions; it reads browsing behavior, tracks purchase history, and identifies what customers are most likely to buy. During live chats, Chatty suggests complementary products, finds upsell opportunities, and nudges customers toward conversions. This makes it not just a support tool but a true digital sales assistant working 24/7, with no breaks or downtime. With powerful built-in features like a shared inbox, omnichannel support, and a self-service help center, it streamlines customer operations while increasing sales. Chatty is simple to set up—no coding required—and integrates seamlessly with the tools merchants already use. Results speak for themselves: merchants have seen over $1M in assisted revenue, 20% chat-to-sale ratios, and AI resolution rates of 95%. Whether your store is new or scaling fast, Chatty offers both free and pro plans to match your growth needs. By blending AI intelligence, automation, and sales-first design, Chatty ensures ecommerce businesses turn every conversation into a growth opportunity.

Media

No images available

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?
Free Version

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upsella

Date Founded

2025

Company Location

United States

Company Website

upsella.com

Company Facts

Organization Name

Avada

Company Website

meetchatty.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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