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What is Upzelo?

Upzelo's loyalty and reward programs are crafted to enhance your business growth significantly. Elevate each transaction into a celebratory experience with a customized solution that's easy to implement—no coding skills necessary! Should you require assistance, our dedicated support and migration teams are readily available to guide you through the process at any time. This is the most comprehensive loyalty application you could ever need. Featuring points systems, VIP levels, and referral incentives, it fosters trust and acknowledges your customers' engagement effectively. With Upzelo, you'll not only attract new clients but also retain existing ones, ensuring a thriving business environment.

What is Kilterly?

Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.

Media

Media

Integrations Supported

Intercom
Slack
Zendesk
Adobe Commerce
Axis LMS
Feefo
Gorgias
Klaviyo
Magento
REVIEWS.io
Recharge
Shopify
WooCommerce
Zapier
dotdigital Engagement Cloud

Integrations Supported

Intercom
Slack
Zendesk
HubSpot CRM
HubSpot Sales Hub
Mailgun
Pipedrive
Salesforce

API Availability

Has API

API Availability

Pricing Information

$47 per month
Free Version
Free Trial Offered?

Pricing Information

$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upzelo

Date Founded

2021

Company Location

United Kingdom

Company Website

upzelo.com/

Company Facts

Organization Name

Kilterly

Date Founded

2018

Company Location

United States

Company Website

kilterly.com

Categories and Features

Churn Prevention

Not specified

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Loyalty

Not specified

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Loyalty Management

Not specified

NPS

Not specified

Categories and Features

Customer Engagement

Churn Management
Communication Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis

Customer Satisfaction

Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics

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