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What is Upzelo?

Upzelo's loyalty and reward programs are crafted to enhance your business growth significantly. Elevate each transaction into a celebratory experience with a customized solution that's easy to implement—no coding skills necessary! Should you require assistance, our dedicated support and migration teams are readily available to guide you through the process at any time. This is the most comprehensive loyalty application you could ever need. Featuring points systems, VIP levels, and referral incentives, it fosters trust and acknowledges your customers' engagement effectively. With Upzelo, you'll not only attract new clients but also retain existing ones, ensuring a thriving business environment.

What is PEKO Rewards Hub?

PEKO is an innovative platform that leverages artificial intelligence to boost customer loyalty and retention across a variety of establishments, including cafes, restaurants, billiard clubs, spas, and salons. This advanced service allows venues to reward customers for their visits and purchases while enabling them to accumulate receipt-based points without the need for a point-of-sale system integration. Moreover, it supports group participation in loyalty programs through a shared QR code, fostering community engagement. Venue operators benefit from efficient management of customer profiles and segments, enabling them to distribute vouchers and automate marketing campaigns for occasions such as birthdays, rebooking, and win-back initiatives using an AI-powered campaign management tool. Customers enjoy a web-based membership experience, which eliminates the necessity for app downloads, while they can also access businesses that offer their own branded applications. PEKO further includes functionalities for customer communication and provides analytics on customer visits and loyalty patterns, in addition to features for online ordering and direct customer engagement. Notably, this platform is designed for seamless integration with existing point-of-sale systems of venues, ensuring an effortless transition. Additionally, subscription plans and features can vary based on specific market demands, thus offering flexibility for businesses. The comprehensive nature of PEKO sets it apart as a versatile solution for enhancing customer experiences.

Media

Media

No images available

Integrations Supported

Adobe Commerce
Axis LMS
Feefo
Gorgias
Intercom
Klaviyo
Magento
REVIEWS.io
Recharge
Shopify
Slack
WooCommerce
Zapier
Zendesk
dotdigital Engagement Cloud

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$47 per month
Free Version
Free Trial Offered?

Pricing Information

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Version

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Upzelo

Date Founded

2021

Company Location

United Kingdom

Company Website

upzelo.com/

Company Facts

Organization Name

Hungry Bear Internet Pte. Ltd.

Date Founded

2024

Company Location

Singapore

Company Website

heypeko.com

Categories and Features

Churn Prevention

Not specified

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Loyalty

Not specified

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Loyalty Management

Not specified

NPS

Not specified

Categories and Features

Loyalty Management

Not specified

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