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What is Upzelo?
Upzelo's loyalty and reward programs are crafted to enhance your business growth significantly. Elevate each transaction into a celebratory experience with a customized solution that's easy to implement—no coding skills necessary! Should you require assistance, our dedicated support and migration teams are readily available to guide you through the process at any time. This is the most comprehensive loyalty application you could ever need. Featuring points systems, VIP levels, and referral incentives, it fosters trust and acknowledges your customers' engagement effectively. With Upzelo, you'll not only attract new clients but also retain existing ones, ensuring a thriving business environment.
What is Phaedon?
Phaedon is a loyalty, customer experience, and marketing analytics company focused on helping brands build emotional loyalty and turn customer engagement into business growth. The company supports brands at every stage of loyalty maturity, from launching a first program to scaling global loyalty operations. Phaedon’s approach goes beyond basic engagement by helping companies understand why customers stay and how to act on that understanding. Its services combine loyalty strategy, program design, customer experience transformation, marketing analytics, AI, predictive analytics, GenAI tools, and execution. Phaedon’s human-centered, AI-powered approach helps brands use customer data to create more personalized experiences and spark deeper participation. The company helps organizations design experiences that customers and employees value by blending insights, strategy, and flexible technology. Its Loyalty Strategy and Program Design solution focuses on emotional connections, personalization, and data-driven loyalty outcomes. Customer Experience Transformation helps align operations, technology, and organizational structure around customer and employee engagement. Marketing Analytics and AI helps uncover audience insights, generate actionable learnings, and optimize business outcomes. Tally, Phaedon’s SaaS loyalty platform, supports configurable loyalty programs across travel, hospitality, and retail with promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, enterprise-grade security, compliance, and scale. By combining emotional loyalty strategy, Tally, customer experience transformation, analytics, AI, and program execution, Phaedon helps brands create loyalty experiences that build brand love and revenue impact.
Media
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Integrations Supported
Adobe Commerce
Axis LMS
Feefo
Gorgias
Intercom
Klaviyo
Magento
REVIEWS.io
Recharge
API Availability
Has API
API Availability
Pricing Information
$47 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Windows
Mac
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Upzelo
Date Founded
2021
Company Location
United Kingdom
Company Website
upzelo.com/
Company Facts
Organization Name
Phaedon
Date Founded
2019
Company Location
United States
Company Website
www.wearephaedon.com
Categories and Features
Churn Prevention
Not specified
Customer Engagement
Analytics
Churn Management
Feedback Collection
Customer Loyalty
Not specified
Customer Retention
Not specified
Customer Satisfaction
360 Degree Feedback
Analytics
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Loyalty Management
Not specified
NPS
Not specified
Categories and Features
Customer Loyalty
Not specified
Loyalty Management
Not specified