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What is Upzelo?

Upzelo's loyalty and reward programs are crafted to enhance your business growth significantly. Elevate each transaction into a celebratory experience with a customized solution that's easy to implement—no coding skills necessary! Should you require assistance, our dedicated support and migration teams are readily available to guide you through the process at any time. This is the most comprehensive loyalty application you could ever need. Featuring points systems, VIP levels, and referral incentives, it fosters trust and acknowledges your customers' engagement effectively. With Upzelo, you'll not only attract new clients but also retain existing ones, ensuring a thriving business environment.

What is Relativity6?

Utilize Relativity6 to uncover valuable insights into customer behavior, enabling you to make well-informed predictions. It is crucial to recognize and keep your most significant customers, while also strategically applying cross-selling and upselling methods at the right times. Implementing these approaches can lead to a reduction in monthly churn rates by as much as 0.5 to 1%. Central to Relativity6 is its Knowledge Graph, a comprehensive database that contextualizes customer behavior beyond the limitations of your internal metrics. This Knowledge Graph relies on a graph database with over 1.5TB of contextual data points, effectively addressing challenges like data sparsity and inconsistent sampling. Thanks to Relativity6’s powerful and flexible infrastructure, your team can swiftly conduct experiments and extract insights without facing heavy initial costs. Patterns and insights become evident quickly as our algorithms harness GPUs to process large datasets efficiently. Unlike many players in the AI and Machine Learning industry that keep their methods under wraps with "proprietary" labels, we recognize that you have the best understanding of your business. Hence, we created Marvin as an open platform to facilitate smooth collaboration between your team and data science experts. This initiative empowers you to make data-driven decisions confidently and accurately, ensuring your strategies align with customer needs. In doing so, you not only enhance customer satisfaction but also foster long-term loyalty and engagement.

Media

Media

Integrations Supported

Adobe Commerce
Axis LMS
Feefo
Gorgias
Intercom
Klaviyo
Magento
REVIEWS.io
Recharge
Shopify
Slack
WooCommerce
Zapier
Zendesk
dotdigital Engagement Cloud

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$47 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Upzelo

Date Founded

2021

Company Location

United Kingdom

Company Website

upzelo.com/

Company Facts

Organization Name

Relativity6

Date Founded

2016

Company Location

United States

Company Website

www.relativity6.com

Categories and Features

Churn Prevention

Not specified

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Loyalty

Not specified

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Loyalty Management

Not specified

NPS

Not specified

Categories and Features

AI Customer Success

Not specified

Churn Prevention

Not specified

Customer Loyalty

Not specified

Customer Success

Not specified

Predictive Analytics

Not specified

Upsell & Cross-Sell

Not specified

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Popular Alternatives

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