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What is Upzelo?

Upzelo's loyalty and reward programs are crafted to enhance your business growth significantly. Elevate each transaction into a celebratory experience with a customized solution that's easy to implement—no coding skills necessary! Should you require assistance, our dedicated support and migration teams are readily available to guide you through the process at any time. This is the most comprehensive loyalty application you could ever need. Featuring points systems, VIP levels, and referral incentives, it fosters trust and acknowledges your customers' engagement effectively. With Upzelo, you'll not only attract new clients but also retain existing ones, ensuring a thriving business environment.

What is Skalin?

Skalin is the Customer Success Platform built for B2B SaaS mid-market teams that want to protect revenue and grow their accounts without a months-long implementation. Designed for Customer Success teams of 1 to 15 people, Skalin centralizes every customer signal — product usage, interactions, support, billing — into one 360° view, and uses AI to turn that data into clarity. The self-calibrating Smart Health Score flags accounts at risk of churn before renewal conversations go wrong. Skalin AI prepares meetings and answers account questions in seconds, while automated Playbooks keep your team proactive. Where enterprise platforms like Gainsight or Planhat demand three to six months and a dedicated admin, Skalin is live in under a month, setup included. Rated 4.9/5 on G2 and Capterra, it's the only French platform in its category. Transparent public pricing from €569/month.

Media

Media

Integrations Supported

Intercom
Slack
Zapier
Zendesk
Adobe Commerce
Axis LMS
Klaviyo
Magento
REVIEWS.io
Recharge
Shopify
dotdigital Engagement Cloud

Integrations Supported

Intercom
Slack
Zapier
Zendesk
Gmail
HubSpot Customer Platform
Jira Service Management
Microsoft Outlook
Mixpanel
Pendo
Salesforce
Sellsy

API Availability

Has API

API Availability

Has API

Pricing Information

$47 per month
Free Version
Free Trial Offered?

Pricing Information

569€/month
Skalin offers transparent, public pricing — a rarity in a category dominated by quote-only vendors.

The Scale plan starts at €569/month (billed annually) and includes the full platform: the AI-powered Smart Health Score, automated Playbooks, the 360° Customer View, Skalin AI, analytics, and the complete API. It comes with 5 CSM seats, unlimited read-only licenses, and onboarding included — with a dedicated CSM to get your team live in under a month, no setup fees.

Additional CSM seats and optional add-ons — such as the Client Portal, expansion pipeline, and team tracking — are available for larger or more mature CS organizations.

Skalin does not offer a free version or a free trial.

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Upzelo

Date Founded

2021

Company Location

United Kingdom

Company Website

upzelo.com/

Company Facts

Organization Name

Skalin

Company Location

France

Company Website

www.skalin.io

Categories and Features

Churn Prevention

Not specified

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Loyalty

Not specified

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Loyalty Management

Not specified

NPS

Not specified

Categories and Features

Churn Prevention

Not specified

Customer Success

Account Alerts
Account Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics

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