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What is Urban Science?

Urban Science serves as an all-encompassing platform for data, analytics, and technology specifically designed for the automotive sector, helping manufacturers, dealerships, agencies, and AdTech firms effectively maneuver through the market's intricacies and make informed decisions. Utilizing near real-time, comprehensive vehicle sales data from the Urban Science DataHub, it reveals critical insights into sales success, customer retention, competitive landscapes, opportunities for network improvements, service shortcomings, and the impact of media strategies. The platform allows teams to benchmark their sales, market share, vehicle varieties, market segments, and regional data against their competitors, while also providing alerts within dealership CRMs when potential buyers opt for different options, thus improving follow-up, training, and marketing productivity. In addition, Urban Science integrates CRM activities with daily sales data and defection rates, offering a thorough understanding of dealership effectiveness. It also aids dealer groups in evaluating their performance indicators and identifying promising areas for growth, ultimately leading to a more strategic decision-making process. By fostering a data-driven environment, Urban Science empowers its users to stay ahead in a competitive market landscape.

What is DealerAI?

DealerAI introduces an advanced Multi-Agent Generative System (MAGS) crafted specifically for car dealerships, enabling the creation of customized AI agents that improve sales, service, parts, and finance functionalities. These smart agents support chatbots, voice AI, and continuous follow-up systems that operate 24/7 on various platforms such as website chat, SMS, email, and social media, efficiently capturing inquiries, qualifying potential leads, scheduling appointments, and transforming cold leads into more engaged prospects. The system is seamlessly integrated with a dealership's CRM, inventory management, booking systems, and other relevant data sources to ensure smooth operations. Notably, DealerAI's Smart Inventory Matching feature (Fuse Inventory) effectively links buyers with the most appropriate vehicles available across different dealership locations. Moreover, the REACH module automates follow-up communications through multiple channels, re-engaging leads that may have become inactive. With its sophisticated voice AI capabilities, the platform supports natural conversations that build trust and improve conversion rates. Designed for scalability and security, the enterprise-grade architecture can handle significant transaction volumes and support rollouts across numerous dealership rooftops, which ensures that businesses can expand without sacrificing service quality. This cutting-edge solution ultimately empowers dealerships to enhance their customer interactions while optimizing operational efficiencies, leading to a more productive and profitable business model. By leveraging such innovative technology, dealerships can stay ahead in a competitive market.

Media

Media

Integrations Supported

ChatGPT
Fuse Inventory

Integrations Supported

ChatGPT
Fuse Inventory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$599 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Urban Science

Date Founded

1977

Company Location

United States

Company Website

www.urbanscience.com

Company Facts

Organization Name

DealerAI

Date Founded

2009

Company Location

Canada

Company Website

dealerai.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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