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What is Urban Science?

Urban Science serves as an all-encompassing platform for data, analytics, and technology specifically designed for the automotive sector, helping manufacturers, dealerships, agencies, and AdTech firms effectively maneuver through the market's intricacies and make informed decisions. Utilizing near real-time, comprehensive vehicle sales data from the Urban Science DataHub, it reveals critical insights into sales success, customer retention, competitive landscapes, opportunities for network improvements, service shortcomings, and the impact of media strategies. The platform allows teams to benchmark their sales, market share, vehicle varieties, market segments, and regional data against their competitors, while also providing alerts within dealership CRMs when potential buyers opt for different options, thus improving follow-up, training, and marketing productivity. In addition, Urban Science integrates CRM activities with daily sales data and defection rates, offering a thorough understanding of dealership effectiveness. It also aids dealer groups in evaluating their performance indicators and identifying promising areas for growth, ultimately leading to a more strategic decision-making process. By fostering a data-driven environment, Urban Science empowers its users to stay ahead in a competitive market landscape.

What is DealerPeak?

DealerPeak entered the automotive sector in 1999 with the introduction of a Lead Collection Management system covering 17 different locations. Currently, we focus on providing mobile CRM solutions that cater to car dealerships, regardless of their size. Our diverse clientele includes everything from small, independently operated used car lots to expansive enterprise-level dealerships around the globe. With a dedicated technical team that is always on the lookout for groundbreaking solutions, we empower our clients to draw in more customers to their dealerships. Consequently, these advancements enable our clients to increase vehicle sales and greatly improve the customer experience. The DealerPeak Evolution features an array of customized auto dealer desking software and mobile CRM solutions. Each platform has been thoughtfully designed to address the unique needs of various dealership types, sizes, and operational scopes. Whether you're managing a small-town dealership with a few staff members or multiple franchise locations, our CRM software is tailored to fit your distinct requirements. In summary, our unwavering dedication to both innovation and customization guarantees that every dealership has the tools necessary to succeed in a competitive landscape. This commitment to adaptability ensures that we remain a leader in the automotive CRM industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

Urban Science

Date Founded

1977

Company Location

United States

Company Website

www.urbanscience.com

Company Facts

Organization Name

DealerPeak

Date Founded

1999

Company Location

United States

Company Website

www.dealerpeak.com

Categories and Features

Auto Dealer

Not specified

Categories and Features

Auto Dealer

Contact Database
Customer Database
Document Management
Form Printing
Inventory Management
New Car Dealer
Service Department
Website Integration

Automotive CRM

Not specified

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