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What is Urban Science?

Urban Science serves as an all-encompassing platform for data, analytics, and technology specifically designed for the automotive sector, helping manufacturers, dealerships, agencies, and AdTech firms effectively maneuver through the market's intricacies and make informed decisions. Utilizing near real-time, comprehensive vehicle sales data from the Urban Science DataHub, it reveals critical insights into sales success, customer retention, competitive landscapes, opportunities for network improvements, service shortcomings, and the impact of media strategies. The platform allows teams to benchmark their sales, market share, vehicle varieties, market segments, and regional data against their competitors, while also providing alerts within dealership CRMs when potential buyers opt for different options, thus improving follow-up, training, and marketing productivity. In addition, Urban Science integrates CRM activities with daily sales data and defection rates, offering a thorough understanding of dealership effectiveness. It also aids dealer groups in evaluating their performance indicators and identifying promising areas for growth, ultimately leading to a more strategic decision-making process. By fostering a data-driven environment, Urban Science empowers its users to stay ahead in a competitive market landscape.

What is Matador AI?

Matador is an advanced conversational AI platform tailored specifically for automotive dealerships, with the objective of improving and simplifying interactions related to sales, service, and support on a large scale. This innovative system includes an AI-powered sales agent for lead generation and nurturing, an AI service agent designed to enhance service revenue and maintain customer loyalty, and an AI call agent that guarantees all inbound calls are attended to, all leveraging the power of “AutomotiveGPT.” Matador also pinpoints essential “opportunity searches” that direct teams on subsequent actions, while automating various tasks such as SMS outreach, appointment setting, and follow-up messages. Furthermore, it boasts features for broadcast messaging, regulatory compliance, automated workflows, video integration, and a strong compatibility with dealer CRMs and lead management systems. Users can take advantage of a browser extension that allows text messaging directly from any CRM or web application using their business number, which includes templates, dynamic fields, scheduling options, attachments, and synchronized messaging capabilities. Trusted by over 1,000 dealerships, Matador empowers automotive professionals to revolutionize their customer interactions. Moreover, the platform's extensive array of tools positions it to significantly reshape how dealerships connect with clients and oversee their operations. With the continuous evolution of customer expectations, Matador remains committed to providing solutions that meet the changing needs of the automotive industry.

Media

Media

Integrations Supported

Integrations Supported

DealerSocket
Facebook
Momentum
VinSolutions Connect CRM
autoTRADER

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Urban Science

Date Founded

1977

Company Location

United States

Company Website

www.urbanscience.com

Company Facts

Organization Name

Matador AI

Company Location

Canada

Company Website

matador.ai/

Categories and Features

Auto Dealer

Not specified

Categories and Features

AI Voice Agents

Not specified

Auto Dealer

Not specified

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