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What is Usage Panda?

Fortify the security of your interactions with OpenAI by adopting enterprise-level features designed for thorough oversight and management. Although OpenAI's LLM APIs showcase impressive functionalities, they frequently lack the in-depth control and transparency that larger enterprises necessitate. Usage Panda effectively bridges this gap by meticulously examining the security measures for each request before it reaches OpenAI, thereby ensuring compliance with organizational standards. To avoid unexpected charges, it allows you to limit requests to those that adhere to pre-established cost parameters. Moreover, you can opt to document every request alongside its associated parameters and responses for comprehensive tracking purposes. The platform supports the creation of an unlimited number of connections, each equipped with distinct policies and limitations tailored to your needs. It also provides the ability to oversee, censor, and block any malicious attempts aimed at manipulating or revealing system prompts. With Usage Panda's sophisticated visualization tools and adjustable charts, you can scrutinize usage metrics in great detail. Furthermore, notifications can be dispatched to your email or Slack as you near usage caps or billing limits, ensuring that you stay updated. You have the capability to trace costs and policy violations back to individual application users, which facilitates the implementation of user-specific rate limits to optimize resource distribution. By adopting this thorough strategy, you not only bolster the security of your operations but also elevate your overall management practices regarding OpenAI API usage, making it a win-win for your organization. In this way, Usage Panda empowers your enterprise to operate with confidence while leveraging the capabilities of OpenAI's technology.

What is OpenAI Presence?

OpenAI Presence is a deployed enterprise product for putting AI agents to work across customer support, internal operations, voice workflows, and chat-based service experiences. The platform is designed for organizations that need agents to do more than answer simple questions, including resolving issues, using company systems, taking approved actions, and escalating to human teams at the right moment. Each Presence deployment begins with a specific job, such as billing resolution, insurance claims support, employee IT service requests, customer support, or outbound sales. The agent receives only the knowledge and system access required for that workflow, while the company defines policies, permissions, escalation rules, and approval requirements. Presence combines model reasoning with standard operating procedures, guardrails, approved actions, simulations, evaluations, and deployment expertise. Before agents reach users, teams can test them against common requests, edge cases, and higher-risk scenarios to confirm that they follow policy, use tools correctly, reach the right outcome, and escalate when appropriate. After launch, production sessions, escalations, and quality signals help teams understand where the agent is succeeding and where it needs updates. Codex, using the Presence plugin, can investigate those signals and propose improvements for teams to test and approve through controlled rollouts. OpenAI Forward Deployed Engineers and selected systems integrators help enterprises identify workflows, connect knowledge and systems, configure permissions, test behavior, and bring agents into production. Presence currently supports real-time voice and chat agents and is available to eligible enterprise customers through a limited general availability program rather than as a self-serve product.

Media

Media

Integrations Supported

ChatGPT
OpenAI
ChatGPT Enterprise
GPT-3.5
GPT-4
OpenAI Codex
Slack

Integrations Supported

ChatGPT
OpenAI
ChatGPT Enterprise
GPT-3.5
GPT-4
OpenAI Codex
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Usage Panda

Company Website

usagepanda.com

Company Facts

Organization Name

OpenAI

Date Founded

2015

Company Location

United States

Company Website

openai.com

Categories and Features

Categories and Features

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