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What is User Insights?

User Insights offers an uncomplicated method for delving into your customers' views about your website. This service enables you to collect valuable feedback for improvements, address issues, enhance conversion rates, and much more, all without relying on assumptions or conjecture. By utilizing genuine user input, you can make informed decisions to optimize your site. It is essential to engage with users to create a product that genuinely fulfills their requirements, and we make this process easy; simply provide us with a link. This link can be sent to our testing panel or shared with your own audience for feedback. In contrast to competitors who impose additional charges for extra features, we provide all our services for every evaluation with no hidden costs. Further, we believe that a subscription model for user testing is unnecessary, which is why we don’t adopt one. Our approach ensures that testers engage with your site for at least five minutes, as we find that significant insights are typically revealed during this time. Users who spend over 20 minutes may not provide the most relevant feedback, so our goal is to help you understand your users in a streamlined manner. Ultimately, our commitment is to facilitate your success by providing clear and actionable insights into your user base.

What is Contextmapp?

In a flash, you can launch your own diary study initiative and bring your users on board. Gain valuable customer insights, accelerate innovation processes, discover ideal matches, and enhance the value you provide to your clients. Contextmapp is an innovative research tool that features an application for participants alongside a comprehensive dashboard for researchers. Gather feedback, qualitative insights, and images effortlessly. With various invitation methods, high response rates are guaranteed. There are no recurring monthly fees; you only pay for the credits consumed by each participant. You have the ability to observe user opinions and actions in real-time. Contextmapp empowers you to understand what individuals think about your offerings, services, and brands as it happens. Available on both the App Store and Play Store, Contextmapp consists of a user-friendly dashboard for researchers and the Contextmapp App for participants. Customer research has reached unprecedented levels of simplicity and effectiveness. Transform into a research expert, share your findings, and foster collaboration within your team to unlock the most valuable insights possible. The convenience and efficiency of this tool can significantly drive your research initiatives forward.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user tests
Free Trial Offered?
Free Version

Pricing Information

€29 per credit, no monthly fee
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

User Insights

Company Website

userinsights.com

Company Facts

Organization Name

Contextmapp

Date Founded

2014

Company Location

Netherlands

Company Website

contextmapp.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

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