Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,874 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Eurekos Reviews & Ratings
    78 Ratings
    Company Website
  • ClickLearn Reviews & Ratings
    67 Ratings
    Company Website
  • KUKUI Reviews & Ratings
    80 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,774 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,300 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    323 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website

What is UserGuiding?

Easily create engaging product walkthroughs that captivate your users. Our intuitive tool enables you to craft interactive product tours in mere minutes, eliminating the need for any programming expertise. This strategy guarantees a smooth experience for both new and returning customers alike. Effectively illustrate your product's features to newcomers, steering them towards success right from the beginning. You can also highlight and promote new functionalities through customized guides. By reaching targeted user segments at the most effective times, you can significantly boost your conversion rates. In addition, measure customer satisfaction with NPS surveys, allowing you to collect essential feedback. Moreover, empower your users with instant answers by offering interactive user manuals that enhance their experience. This not only aids in their understanding but also fosters a sense of confidence as they navigate through your product. Ultimately, a well-designed walkthrough can transform user engagement and retention, paving the way for long-term success.

What is Storylane?

You can effortlessly merge product screens, tooltips, and videos to effectively convert your audience into customers. By implementing a product tour, potential buyers can engage in a "try before you buy" experience. To enhance their interaction, it is crucial to understand how they engage with the product. Deliver customized demos that resonate with the specific personas or industries of your prospects. Empower your champion within the organization to secure buy-in from their team, leading to quicker deal closures than ever before. To facilitate a swift onboarding process for customers, compile a comprehensive library of interactive product demonstrations. As a result, you will notice a daily rise in customer satisfaction. Furthermore, you have the flexibility to modify text, images, copyright information, and other elements within the product, including the addition of your own custom HTML. Our sophisticated widgets enable you to emphasize key product features and develop multiple user flows. Prospective clients will gain insight into how the product can cater to their needs. Additionally, you can tailor the experience based on role, company, and geographical location. Lastly, monitor your prospects' behavior by tracking their clicks and the amount of time spent on particular pages, which will provide valuable insights into their interests. This data will help you refine your approach even further.

Media

Media

Integrations Supported

Adobe Marketo Engage
Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Stackreaction
Userled
Zapier

Integrations Supported

Adobe Marketo Engage
Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Stackreaction
Userled
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$149 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserGuiding

Date Founded

2018

Company Location

United States

Company Website

userguiding.com

Company Facts

Organization Name

Storylane

Date Founded

2021

Company Location

United States

Company Website

www.storylane.io

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

NPS

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Popular Alternatives

Popular Alternatives