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What is UserInput.io?

Our offerings in customer feedback, task testing, and conversion optimization present a prime chance to uncover valuable insights about how your audience views your website, all while driving necessary improvements. By analyzing the behaviors and reactions of real users from your target market, you can pinpoint specific areas where they may have unresolved questions, encounter barriers, or feel uncertain about their trust in your brand. You can also test out new products, features, or marketing tactics with a chosen group of potential clients, enabling you to refine your approach before a wider rollout. Furthermore, tracking user interactions and noting any unforeseen issues can allow you to address problems proactively, mitigating negative impact on your customer base. We offer a comprehensive range of user testing services designed to enhance your user experience, ultimately boosting the chances of turning potential clients into dedicated patrons. Moreover, engaging actual users to document their screen experiences while articulating their thoughts can yield crucial insights that inform effective enhancements. This methodology not only elevates user satisfaction significantly but also cultivates enduring loyalty among your customers, establishing a stronger connection with your brand. In a competitive market, such strategies are essential for sustaining growth and maintaining relevance.

What is Conversion Crimes?

Retailers often grapple with the issue of declining sales, but the key to understanding the root causes lies in seeking insights from real customers who can identify specific problems. This crucial information can be obtained through the straightforward technique of observation, which is available to everyone. Our dedicated team of testing agents will visit your store, documenting their experiences by recording their screens and narrating their thoughts in real-time. Say farewell to uncertainty and trial-and-error methods! By leveraging data collected from actual users, you can identify the pain points that contribute to lost sales. While their honest feedback may be challenging to digest, it provides critical insights that can drive improvement. These genuine users will thoroughly analyze your store, revealing moments of confusion, frustration, or disorientation that highlight significant obstacles in their shopping experience. After their session, we will provide you with the recorded footage, enabling you to fully understand their perspective. By pinpointing and addressing these challenges, you can refine the purchasing process, which in turn can enhance your conversion rates and boost profitability. Acting on this feedback not only elevates the user experience but also has the potential to make a remarkable difference in your overall financial success. Therefore, embracing customer insights is not just beneficial—it's essential for thriving in a competitive retail environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per review
Free Trial Offered?
Free Version

Pricing Information

$10 per test
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserInput.io

Date Founded

2016

Company Website

www.userinput.io

Company Facts

Organization Name

Conversion Crimes

Company Website

conversioncrimes.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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