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Ratings and Reviews 2 Ratings
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What is UserReplay?
Transform your website and enhance the customer journey using UserReplay, a powerful tool designed to quickly identify and resolve customer challenges. This innovative customer experience platform leverages machine learning to deliver insightful session replays that reveal detailed information about user engagement. With customizable, real-time data dashboards tailored to meet the unique needs of different teams, it allows for a more efficient analysis of user behavior. By utilizing machine learning-powered segments, you can effectively prioritize your most important sessions. UserReplay's intelligent segments and dashboards are engineered to automatically highlight problems that could affect your revenue. Provide your digital teams with customized, immediate alerts about potential revenue threats, which can be delivered to their chosen communication platforms. For example, if mobile conversions drop, notifications will reach your Chief Revenue Officer and marketing teams. Likewise, alerts will be dispatched to your category manager and development teams upon the discovery of any broken links, while your Head of Ecommerce and Customer Service teams will receive updates if there's a decline in your personalized Customer Experience Score. This proactive strategy not only ensures prompt attention to emerging issues but also plays a critical role in preserving a smooth and enjoyable customer experience, ultimately fostering loyalty and satisfaction among your clientele.
What is Plerdy?
Plerdy is a versatile SaaS platform designed to enhance website conversion rates effectively.
The heatmap feature allows users to visualize click activity on their site, capturing all interactions in real-time, which offers valuable insights into user engagement.
With the smart pop-up forms, you can effortlessly create and implement pop-ups on your website without requiring technical skills, such as collecting leads when users abandon their shopping carts.
Additionally, the SEO alerts tool constantly monitors your site's SEO metrics and sends you timely updates about any modifications. This tool evaluates keywords, titles, and tags, providing comprehensive on-page statistics that are crucial for assessing and optimizing your online presence.
By using Plerdy, website owners can significantly enhance user experience and maximize their site's effectiveness.
Integrations Supported
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
InSales
Jira
Microsoft Teams
PRNEWS.io
Slack
Integrations Supported
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
InSales
Jira
Microsoft Teams
PRNEWS.io
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
29$/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UserReplay
Date Founded
2009
Company Location
United States
Company Website
userreplay.com
Company Facts
Organization Name
Plerdy
Date Founded
2017
Company Location
Ukraine
Company Website
plerdy.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Categories and Features
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
SEO
A/B Testing
Artificial Intelligence (AI)
Auditing
Competitor Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Keyword Tracking
Link Management
Localization
Mobile Search Tracking
Rank Tracking
Revenue Management
User Management
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Statistical Analysis
Analytics
Association Discovery
Compliance Tracking
File Management
File Storage
Forecasting
Multivariate Analysis
Regression Analysis
Statistical Process Control
Statistical Simulation
Survival Analysis
Time Series
Visualization
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting
Website Optimization Tools
Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts