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What is UserReport?

UserReport consists of two primary elements: a survey tool and a feedback widget. These components integrate effortlessly into your website or application, facilitating direct engagement with your users and allowing you to gather valuable insights about their identities, preferences, and suggestions for improvement. Installing the survey is a breeze; just create an account, provide your website information, and insert a code snippet, after which you can sit back and watch the responses roll in! The Net Promoter Score (NPS) feature helps you gauge user satisfaction and identify areas for development, and UserReport enables you to delve into NPS data segmented by demographics. The depth of insights offered by UserReport is remarkable, revealing details about user ages, parental status, and even their pet preferences. Should you have any inquiries, don't hesitate to reach out! While Google Analytics tracks user behavior on your site, UserReport goes a step further by clarifying the identities of your users and their specific needs. By merging the insights from both platforms, you can achieve a well-rounded understanding of your user community! This comprehensive approach not only enhances your ability to make strategic decisions but also ensures that you are effectively addressing your audience's unique requirements. Ultimately, leveraging these insights can significantly improve user satisfaction and engagement on your platform.

What is ReviewSpreader?

Customer feedback plays a crucial role in helping Google recognize your brand as credible. Increasing your online presence allows you to gain an advantage in search rankings. Studies indicate that customers are significantly more likely to choose a well-rated business over one with negative reviews. It is important to evaluate your company's performance to identify aspects that require improvement. Sending review requests can be done conveniently through your smartphone or computer. You can involve a limitless number of employees, including office staff, team leaders, and managers, to maintain a consistent stream of reviews. Customers will receive a message directing them to a simple survey, and those who respond positively will then be encouraged to write a review about your business. After testing various review initiatives at a digital marketing firm, Griffin Smith realized the necessity for a more streamlined automation strategy. The purpose of ReviewSpreader is to support ethical businesses in generating genuine, organic feedback that assists consumers in making well-informed purchasing decisions. By simplifying this process, companies not only bolster their reputation but also cultivate trust among their customers, creating a more engaged and loyal customer base over time.

Media

Media

Integrations Supported

Facebook
Google Analytics

Integrations Supported

Facebook
Google Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AudienceProject

Date Founded

2010

Company Location

Denmark

Company Website

www.userreport.com

Company Facts

Organization Name

ReviewSpreader

Date Founded

2017

Company Location

United States

Company Website

www.reviewspreader.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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Popular Alternatives

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