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What is UserVitals?

Collect feedback swiftly, outline strategic plans, and share product updates all via a user-friendly and affordable platform. This efficient feedback management tool is tailored for teams undergoing rapid development. Create a unified feedback collection system for your organization to guarantee that no essential customer insights are missed. Within UserVitals, narratives comprise a collection of insights and feedback gathered from various sources. Deepen your understanding of user needs, evaluate feature proposals, and modify your offerings accordingly. Foster improved alignment and transparency within your team by utilizing a road mapping tool that effectively organizes, visualizes, and tracks project progress in real-time. Furthermore, categorize and segment users while examining cohort analytics. Ensure your customers stay updated on the latest product changes driven by their feedback. As your team rolls out significant product improvements, make certain that your customers are informed about these developments. By incorporating changelogs and customizable widgets, you can keep users engaged throughout each stage of your product development journey, creating an environment that values and encourages their contributions. This approach not only enhances user satisfaction but also strengthens the overall relationship between your team and its customers.

What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Media

Media

Integrations Supported

Asana
Discord
Intercom
Jira
Linear
Slack
Zapier
Crisp
Crisp
Google Chrome
Help Scout

Integrations Supported

Asana
Discord
Intercom
Jira
Linear
Slack
Zapier
Chrome OS
ElectroNeek
Gist
Google Workspace
Nango
OneLogin
Pabbly Connect
Segment
Zendesk

API Availability

API Availability

Has API

Pricing Information

$50 per month

Pricing Information

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

UserVitals

Company Location

United States

Company Website

www.uservitalshq.com

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Workflow Management

Popular Alternatives

Popular Alternatives