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What is UserX?

UserX is an innovative UX analytics platform tailored to deliver insights aimed at fostering growth for mobile app development teams. Our all-encompassing array of tools, such as session recordings, heatmaps, and conversion funnels, equips businesses with the ability to thoroughly comprehend user behavior and make informed, data-driven choices. By utilizing session recordings, you can gain critical insights into how users navigate and interact with your app, facilitating a deeper analysis of their actions. Heatmaps offer a detailed perspective on user interactions across all screens of the application, allowing you to pinpoint which interface elements captivate users and which ones may be neglected. Conversion funnels are instrumental in identifying where users abandon the application process, helping to uncover the factors contributing to churn. Crash replays provide the means to detect and replicate technical issues, expediting the resolution of bugs and enhancing the user experience. With the swift and thorough analytics offered by UserX, businesses can readily discover improvement areas and seize new growth potential. The platform is meticulously crafted to assist brands in understanding user behavior, monitoring key performance metrics, and optimizing overall app functionality, ensuring sustained success and engagement.

What is Reactflow?

Reactflow enables the playback of customer activity recordings in video format, allowing users to compile heatmaps, analyze funnels, generate bug reports, review console logs, and provide feedback, ultimately aiding in the identification and resolution of customer pain points—all at no cost. By utilizing each user’s Heatmap and Recording, you can enhance the user experience, refine the interface, and optimize the user journey while also pinpointing and addressing issues like 404 errors and debugging problems. Furthermore, Reactflow empowers you to understand the reasons behind cart abandonment or user exits by providing a clear view of visitor interactions on your site, which in turn helps you identify necessary changes. The session replay feature captures visitor behavior comprehensively, offering insights that surpass conventional web analytics and plugins that merely trace visitor paths. This innovative approach ensures that you have a detailed understanding of user actions, allowing for targeted improvements in your website's functionality and user engagement strategies.

Media

Media

Integrations Supported

AppsFlyer
Crashlytics
Firebase
Google Analytics

Integrations Supported

API Availability

API Availability

Pricing Information

$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days

Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support

Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules

Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Trial Offered?

Pricing Information

$19.99 per month
Free plan allows limited functionality, Pro and business plans are available which provide unlimited functionality and storage of recordings/heatmaps.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

UserX

Date Founded

2018

Company Location

United Arab Emirates

Company Website

userx.pro/

Company Facts

Organization Name

Reactflow

Date Founded

2019

Company Location

Malaysia

Company Website

reactflow.com

Categories and Features

Heatmap

Not specified

Mobile App Analytics

Not specified

Session Replay

Not specified

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Bug Tracking

Filtering
Issue Tracking

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics

Session Replay

Not specified

Survey

Custom Survey URLs
Mobile Survey

Web Analytics

Conversion Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

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