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What is Userfeel?

Userfeel is a comprehensive user testing platform that enables you to watch videos of genuine users discussing their experiences with your website or application. It is versatile enough to accommodate sites in any language, drawing from a diverse panel of over 130,000 testers fluent in 40 different languages. Testers are able to share feedback in your preferred language, facilitating the evaluation of websites in multiple languages. You can conduct tests across various devices, including desktop, tablet, and mobile. Our service allows for testing both your application and an external camera, covering platforms such as Android, iPhone, and iPad. Results are delivered within 24 hours, thanks to our extensive global network of testers, ensuring prompt feedback. Engaging with real users early in your design and decision-making phases can significantly enhance your understanding of how your website or app is perceived, and you can seek user insights whenever necessary to fine-tune your project. This real-time feedback mechanism empowers you to make informed adjustments based on actual user experiences.

What is UXprobe?

Our methodology centers on placing your users at the core of every step of the design process. We emphasize the importance of collecting comprehensive feedback to guarantee that our solutions are truly advantageous. By working in close partnership with your product team, we implement a lean and agile approach, allowing us to swiftly produce validated solutions. Our focus is on using time effectively to meet established goals, as we prefer addressing challenges over engaging in unproductive activities. To better understand the issues we face and evaluate the suggested solutions, we conduct individual interviews with all stakeholders. The user requirements we define are in harmony with the needs of your users while also aligning with your broader business objectives. You will receive a prototype that closely mimics a beta version of the final product, created using tools such as Axure RP to emphasize user interactions. For the creation of visual elements, we leverage design applications like Sketch, Adobe XD, and Figma. Furthermore, we prioritize validating our solutions with future users, ensuring that we include individuals with impairments to gather more diverse feedback. This commitment not only helps us develop effective solutions but also guarantees that we create accessible products that can reach a wider audience. The ultimate goal is to foster an inclusive design process that benefits everyone involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$59.00 per test
Free Trial Offered?
Free Version

Pricing Information

$250 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Userfeel

Date Founded

2010

Company Location

United Kingdom

Company Website

www.userfeel.com

Company Facts

Organization Name

UXprobe

Date Founded

2013

Company Location

Belgium

Company Website

www.uxpro.be

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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