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What is Userguest?
We offer personalized messages crafted specifically for each user, significantly increasing the likelihood of securing direct bookings via the hotel's website. Clients have reported revenue increases of 30% or more due to our strategic interventions. By utilizing our services, hotels can enhance their financial performance and optimize room occupancy directly through their digital platforms. Achieving remarkable results can often be more straightforward than anticipated. Our committed team oversees the entire setup process, enabling you to watch as your hotel's direct bookings surge. Our advanced notification system is designed to boost online revenue by converting a larger percentage of visitors into actual guests. Utilizing cutting-edge AI technology, it matches a user's booking intentions with your hotel's specific inventory priorities. This groundbreaking tool seamlessly synchronizes the booking desires of your website visitors with your hotel's inventory requirements, ensuring a bespoke experience that maximizes occupancy rates. Additionally, our intelligent system thoroughly understands the distinct booking intentions of each visitor to your site, allowing for customized engagement strategies that effectively enhance conversion rates. Ultimately, our services provide a comprehensive solution that not only drives bookings but also fosters a deeper connection between hotels and their potential guests.
What is SynXis?
SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.
Integrations Supported
ANIXE Resfinity
Cendyn CRM
Cendyn Guestrev
Cendyn Loyalty
Hop
Hudini
Inn-Flow
Innsoft
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Userguest
Company Location
Netherlands
Company Website
userguest.com
Company Facts
Organization Name
Sabre
Date Founded
1960
Company Location
United States
Company Website
www.sabrehospitality.com/synxis-central-reservation-system/
Categories and Features
Hotel Booking Engines
Not specified
Reservations
Not specified
Categories and Features
Hospitality Property Management
Not specified
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel Management
Not specified
Reservations
Customer Support
Group Reservations
Rate Management
Room Booking Management