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What is Userguest?

We offer personalized messages crafted specifically for each user, significantly increasing the likelihood of securing direct bookings via the hotel's website. Clients have reported revenue increases of 30% or more due to our strategic interventions. By utilizing our services, hotels can enhance their financial performance and optimize room occupancy directly through their digital platforms. Achieving remarkable results can often be more straightforward than anticipated. Our committed team oversees the entire setup process, enabling you to watch as your hotel's direct bookings surge. Our advanced notification system is designed to boost online revenue by converting a larger percentage of visitors into actual guests. Utilizing cutting-edge AI technology, it matches a user's booking intentions with your hotel's specific inventory priorities. This groundbreaking tool seamlessly synchronizes the booking desires of your website visitors with your hotel's inventory requirements, ensuring a bespoke experience that maximizes occupancy rates. Additionally, our intelligent system thoroughly understands the distinct booking intentions of each visitor to your site, allowing for customized engagement strategies that effectively enhance conversion rates. Ultimately, our services provide a comprehensive solution that not only drives bookings but also fosters a deeper connection between hotels and their potential guests.

What is SynXis?

SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.

Media

Media

Integrations Supported

ANIXE Resfinity
ASI PMS
Avvio
Bookassist
Canary Digital Tipping
Cendyn CMS
Cendyn Revintel
Cvent Event Management
Hop
HotelRunner
Hotelogix
Hudini
Inn-Flow
Mews
Namastay
Profitroom Booking Engine
ResLogic
SiteMinder
Userguest
Vertical Booking

Integrations Supported

ANIXE Resfinity
ASI PMS
Avvio
Bookassist
Canary Digital Tipping
Cendyn CMS
Cendyn Revintel
Cvent Event Management
Hop
HotelRunner
Hotelogix
Hudini
Inn-Flow
Mews
Namastay
Profitroom Booking Engine
ResLogic
SiteMinder
Userguest
Vertical Booking

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Userguest

Company Location

Netherlands

Company Website

userguest.com

Company Facts

Organization Name

Sabre

Date Founded

1960

Company Location

United States

Company Website

www.sabrehospitality.com/synxis-central-reservation-system/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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