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What is Userlike?

Userlike stands as the premier software for automating customer messaging and support in Germany. Central to this platform is the Message Center, which serves as a unified inbox for various messaging channels, including website chat, WhatsApp, and Facebook Messenger. Within this hub, users can efficiently manage messages utilizing advanced features like message templates, real-time translations, and the ability to share files. Additionally, Userlike offers a robust website messenger that seamlessly integrates with company websites. This live chat functionality allows customers the flexibility to engage in conversations immediately or pick up where they left off later, mimicking the experience of popular messaging applications. For more intricate questions or product demonstrations, Userlike enables agents to effortlessly transition from a chat to a video call through a single click, facilitating screen sharing and enhancing the interaction. This capability allows businesses to personally assist website visitors throughout their purchasing journey, thereby reinforcing customer loyalty. Furthermore, Userlike's AI Automation Hub allows for the integration of self-learning chatbots powered by GTP-4, along with intelligent FAQ pages and dynamic contact forms, streamlining customer support processes. With its development and hosting based in Germany, Userlike ensures that all customer communications adhere to GDPR regulations, providing a trustworthy solution for businesses seeking compliance. This commitment to privacy and security further solidifies Userlike's reputation as a leader in customer communication technology.

What is ConvertCalculator?

Transform your spreadsheet into an engaging interactive calculator on your site and boost your business! This feature enables visitors to manipulate parameters to calculate their costs, return on investment, or savings. You can create customized calculator forms and pages independently, a task that would typically take a team of developers weeks to complete. By using calculators, you can simplify complex numbers, allowing for more effective communication of pricing, features, or ROI to your audience. Implementing a calculator form on your website can significantly improve your online conversion rates, making it easier to attract leads, sales, and customers. You can either develop a dedicated page for this purpose or integrate the form seamlessly into your existing website. Your calculator can be embedded on various platforms, with tailored solutions available for popular website builders. Take advantage of a DIY drag-and-drop calculator form creator that supports all essential question types. With our user-friendly formula builder, you can easily construct complex formulas, as all Excel formulas are at your fingertips. Moreover, you can set up variables to facilitate formula reuse or design data sheets that efficiently manage large datasets, ensuring you’re equipped with all the necessary tools for accurate calculations. In addition, the interactive nature of these calculators can engage users more deeply, encouraging them to explore more of what your business has to offer.

Media

Media

Integrations Supported

BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Cloudflare
Freshdesk
GitHub
Highrise
HubSpot CRM
Instagram
Mailchimp
OMQ Chatbot
Qualimero
Slack
Talkdesk
Threema Work
Trello
WordPress
Zapier
Zendesk Sell

Integrations Supported

BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Cloudflare
Freshdesk
GitHub
Highrise
HubSpot CRM
Instagram
Mailchimp
OMQ Chatbot
Qualimero
Slack
Talkdesk
Threema Work
Trello
WordPress
Zapier
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

$90.00 per month
Free Trial Offered?
Free Version

Pricing Information

$18.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Userlike

Date Founded

2011

Company Location

Germany

Company Website

www.userlike.com

Company Facts

Organization Name

ConvertCalculator

Date Founded

2017

Company Location

Netherlands

Company Website

www.convertcalculator.co

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Product Configurator

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

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