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What is UserPeek?

Introducing UserPeek, the ultimate partner for organizations in need of effective solutions for remote usability testing! More than merely a tool, UserPeek serves as a vital connection between businesses and the genuine dynamics of user-product relationships. With its user-friendly tagging and annotation capabilities, it streamlines and speeds up UX assessments, offering invaluable insights into the user experience journey. A standout feature of UserPeek is its diverse and inclusive panel of testers, meticulously curated to reflect a wide range of target demographics. This diversity ensures a comprehensive understanding of user behaviors and trends. Moreover, UserPeek is enhanced with an automatic speech-to-text transcription functionality, which transforms user feedback into easily accessible insights in real-time. Additionally, creating compelling presentations is a breeze with UserPeek's innovative Highlight Reel feature. This functionality allows organizations to select and showcase pivotal moments from user testing videos, crafting a focused and impactful story that effectively underscores significant user interactions and feedback. In essence, UserPeek not only enhances usability testing but also empowers businesses to make informed decisions based on genuine user insights.

What is Highlight?

Highlight's innovative in-home product testing platform empowers both global and emerging consumer packaged goods (CPG) brands to create, assess, and introduce new physical products to the market, covering categories such as food, beverages, beauty, personal care, and items for children and pets. The mission of Highlight is centered on ensuring the success of new consumer products in a competitive landscape. Utilizing its comprehensive Agile ITUT platform, the company simplifies the entire process, encompassing everything from participant recruitment to data collection and logistics necessary for delivering products to consumers. Brands can swiftly initiate in-home usage tests (IHUTs) right from their client dashboard, with the ability to monitor feedback in real-time, often within just a few days of launch. Highlight caters to notable clients, including Nestle, P&G, and Estee Lauder, and has conducted blind tests against competing products while also benchmarking items already available in the market to gain valuable category insights. A well-structured and executed product testing can yield dependable data regarding a diverse array of products, offering brands critical information that can guide their development strategies. Through this process, Highlight not only aids brands in refining their offerings but also enhances the overall consumer experience by ensuring products meet market needs effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)

Pricing Information

$59/test

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

UserPeek

Date Founded

2021

Company Location

United States

Company Website

userpeek.com

Company Facts

Organization Name

Highlight

Date Founded

2020

Company Location

United States

Company Website

www.letshighlight.com

Categories and Features

Usability Testing

Annotations
Audience Targeting
Impression Testing
Mobile Testing
Prototype Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

User Research

Not specified

Categories and Features

Market Research

Not specified

Popular Alternatives

Popular Alternatives