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What is UserPeek?

Introducing UserPeek, the ultimate partner for organizations in need of effective solutions for remote usability testing! More than merely a tool, UserPeek serves as a vital connection between businesses and the genuine dynamics of user-product relationships. With its user-friendly tagging and annotation capabilities, it streamlines and speeds up UX assessments, offering invaluable insights into the user experience journey. A standout feature of UserPeek is its diverse and inclusive panel of testers, meticulously curated to reflect a wide range of target demographics. This diversity ensures a comprehensive understanding of user behaviors and trends. Moreover, UserPeek is enhanced with an automatic speech-to-text transcription functionality, which transforms user feedback into easily accessible insights in real-time. Additionally, creating compelling presentations is a breeze with UserPeek's innovative Highlight Reel feature. This functionality allows organizations to select and showcase pivotal moments from user testing videos, crafting a focused and impactful story that effectively underscores significant user interactions and feedback. In essence, UserPeek not only enhances usability testing but also empowers businesses to make informed decisions based on genuine user insights.

What is Optimal Workshop?

Focus your decision-making on the needs of individuals by utilizing our user research platform, which helps transform insights into actionable strategies that enable confident decisions. With OptimalSort, discover how users categorize and label ideas, making it easier for you to enhance your content organization with confidence. Treejack provides essential user insights for creating an effective website layout that resonates with your audience, whether you're launching a new site or improving an existing one. Accelerate your design feedback cycle with Chalkmark, a tool that allows for quick and straightforward prototype testing with users, leading to faster refinements and enhancements. Through Questions, deepen your understanding of your clients, tackle significant queries, recruit the right study participants, and analyze results effectively. Furthermore, collaborate efficiently in Reframer, where you can consolidate all research notes, usability tests, and observations, creating a single reference point for your insights. This holistic methodology not only improves the quality of your research but also nurtures a culture of ongoing enhancement in your decision-making practices, ultimately leading to better outcomes and a more user-centered approach. By prioritizing user feedback, you can ensure that your strategies are not just informed but also aligned with the true needs of your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$55 per tester
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserPeek

Date Founded

2021

Company Location

United States

Company Website

userpeek.com

Company Facts

Organization Name

Optimal Workshop

Date Founded

2007

Company Location

New Zealand

Company Website

www.optimalworkshop.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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